Head of Retail and Visitor Experience

We have an exciting and rare opportunity for a Head of Retail and Visitor Experience to join our busy team at Durrell. the successful candidate will be responsible for overseeing the operational activity of Admissions, the Zoo Gift Shop and Charity Shop at Durrell Wildlife Conservation Trust (DWCT) motivating the staff to provide excellent customer service as well as monitoring the financial performance of these locations.

The right person will be a strong communicator and administrator who is enthusiastic in supporting and developing team members, with a passion for visitor experience and the ability to remain calm, professional, and adaptable in a fast-paced environment.

Apply directly by sending your CV and application form (downloadable from our careers page using the link below) to recruitment@durrell.org