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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Customer Service Supervisor

Residency
5 years residency NOT required
Employer
Swissport Jersey Ltd
Closing date
23 July 2025
Reference
64932
Contract
Permanent
Hours
Full Time
Salary
£19.25 p/h
The?Customer Supervisor is an operational frontline critical role where you will have delegated responsibility for front-line customer service team members.

You will be responsible for coordinating a variety of factors, across several areas of the Passenger team, including, check-in, boarding gate, airport lounges where applicable, passenger meet and greet and mishandled baggage and PRM handling where applicable.

You will be responsible for coordinating a variety of factors, from allocating team members on shift, overseeing the safe on time departure of aircraft and holding team members accountable for their actions.

You will be responsible for leading, motivating, engaging and inspiring all team members to ensure the delilivery of great customer experiences in line with Swissport procedures, policies and brand values.
Core skills required
  • Ability to speak and understand English
  • Driving Licence
How to apply
  • Online


Contact name
Joseph Watkins
Fax no.
747159
Address
States Airport
St Peter
JE3 7BP
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