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Premier Associate

Residency
5 years residency required
Employer
HSBC Bank
Closing date
28 March 2019
Reference
16185
Contract
Permanent
Hours
Full Time
Salary
Negotiable
As a Premier Associate it’s about consistently high levels of service and energy, so we’re looking for bright, attentive individuals who can hit the right note from the word go and make our Premier customers feel valued.

Key responsibilities will include:

Listening to customers to identify and understand their needs
Identifying sales opportunities and seeking to provide the right solution to meet your customers needs
Taking ownership to resolve a range of customer queries including Lost & Stolen, transfers,
Payments, complaints & emergency situations
Providing excellent service, going above and beyond customer’s expectations on every single call
Complying with the regulations and procedures that govern our business and products
Core skills required
  • CV Required
How to apply
  • Online


Contact name
HR
Address
HSBC House
The Esplande
St Helier
Jersey

JE1 1HS
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