- 5 years residency required
- HSBC Bank
- Closing date
- 26 April 2019
- Full Time
The role of the Protect Officer is to perform remediation activity relating to customer due diligence and know your client activity. You will handle medium complexity customer cases including over the phone contact ensuring high quality service is delivered to all customer.
The main responsibilities may include account maintenance from a Customer Due Diligence perspective. Accordingly the role holder may be responsible for the oversight and co-ordination of KYC Renewals and remediation projects.
Your responsibilities will include:
Handles contact with HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible
Timely completion of KYC and CDD checks, liaising with all relevant parties to get all required documentation
- Core skills required
- How to apply
Full job description
- Contact name
- HSBC House