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Protect Officer

Residency
5 years residency required
Employer
HSBC Bank
Closing date
26 April 2019
Reference
16825
Contract
Permanent
Hours
Full Time
Salary
Negotiable
The role of the Protect Officer is to perform remediation activity relating to customer due diligence and know your client activity. You will handle medium complexity customer cases including over the phone contact ensuring high quality service is delivered to all customer.

The main responsibilities may include account maintenance from a Customer Due Diligence perspective. Accordingly the role holder may be responsible for the oversight and co-ordination of KYC Renewals and remediation projects.

Your responsibilities will include:
Handles contact with HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible

Timely completion of KYC and CDD checks, liaising with all relevant parties to get all required documentation
Core skills required
  • CV Required
How to apply
  • Online


Contact name
HR
Address
HSBC House
The Esplande
St Helier
Jersey

JE1 1HS
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