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Senior IT Service Delivery Manager

Residency
5 years residency NOT required
Employer
Aztec Financial Services (Jersey) Ltd
Closing date
04 June 2019
Reference
17427
Contract
Permanent
Hours
Full Time
Salary
Negotiable
The purpose of this position is to manage all aspects of the Aztec Group’s IT Service Delivery including Service Desk and Security Administration teams. Providing support across the Aztec Group with an emphasis on ITIL functions, managing the team, improving processes and ensuring IT provides a service focused capability to the business.

Key responsibilities:
- Support the improvement, growth and implementation of service delivery processes that are robust and fit for purpose; establishing clear service levels that are aligned to the business requirements
- Take a leading role in the commissioning, roll out and ongoing maintenance and improvement of the Group’s new service delivery management tool Ivanti
Core skills required
  • Ability to speak and understand English
  • CV Required
  • Keyboard Skills
  • References
How to apply
  • Email
Contact name
Kyla Davies
Email
Address
Aztec Group House
P O Box 730
11-15 Seaton Place
St Helier
Jersey
JE4 0QH
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