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Customer Safeguarding Agent

Residency
5 years residency required
Employer
HSBC Bank
Closing date
28 January 2022
Reference
34800
Contract
Permanent
Hours
Full Time
Salary
Negotiable
The role of the Safeguarding agent is to perform remediation activity relating to customer due diligence and know your client activity. You will
handle medium complexity customer cases including over the phone contact ensuring high quality
service is delivered to all customers.

The role holder will be responsible for account maintenance from a Customer Due Diligence perspective and will be involved in the co-ordination of KYC renewals and remediation projects.
Customer service experience essential, you should also have strong written and verbal communication skills. Knowledge of KYC and CDD preferred but not essential
Core skills required
  • CV Required
How to apply
  • Online


Contact name
HR
Address
HSBC House
The Esplanade
St Helier
Jersey

JE1 1HS
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