Health Club & Spa Receptionist

The role of our Health Club & Spa receptionist
is to welcome and engage with our members and guests, delivering exceptional customer service
through greeting them on arrival, answering phone calls, responding to emails and booking them in
for treatments & classes.
Demonstrate knowledge of the hotel, health club & spa and treatments on offer and provide
thoughtful recommendations, tailored to each guest to help create magical memories.
You will be responsible for ensuring our Health Club & Spa are clean and maintained to a very
high standard creating a magical first impression, playing a key role in creating a home from home
experience making sure each area is immaculately presented, setting up refreshments, locker
rooms, work out areas and pre-treatment areas, and replenishing fresh towels and toiletries
through out the day.