Service Desk Technician - 12 Month Fixed Term

Ready for a new challenge?
We're looking for an enthusiastic Service Desk Technician to join our IT team on a 12 Month Fixed Contract.
Ports of Jersey is a diverse business with lots of unique locations and environments. We have equipment in offices, lighthouses, piers, runways and everything in-between, so you will experience our island landmarks from a different perspective.
The IT Service Desk Technician serves as the first point of contact for customers seeking technical assistance over the phone or email and within the Service Desk System. They perform remote troubleshooting through diagnostic techniques and pertinent questions.
Their primary goal is to determine the best solution based on the issue and details provided by the customer, aiming to resolve technical problems quickly and effectively.