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L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Number of complaints lodged against traffic wardens (FOI)

Number of complaints lodged against traffic wardens (FOI)

Produced by the Freedom of Information office
Authored by States of Jersey and published on 16 October 2017.
Prepared internally, no external costs.

​Request

A
I would like to know how many complaints have been made about traffic wardens to date this year, and broken down over the last five years.

B
How many parking tickets issued by the States and the parish of St Helier have been overturned to date this year, and broken down over the last five years?

C
What are the reasons the tickets have been overturned?

D
What is the value of fines issued by the States for people parking in disabled parking spaces when they are not disabled, for this year and the last five years?

E
How much have the States and the parish of St Helier made from parking fines over the last five years, broken down year by year for the last five years?

F
What do the States and the parish use the money made from parking fines on?

G
How many cases of unpaid parking tickets have gone to court in the last five years?

H
What are the top earning car parks in Jersey in terms of raising revenue from parking fines over the last five years?

Response

A

​Year​ Number of complaints
​2017​3

                    
 This information only refers to States of Jersey employees. No data is held in regard to Parish staff. If this information is required, a request will need to be directed to the Parishes.

The remainder of this request is refused under Article 23 of the Freedom of Information (Jersey) Law 2011 (the Law) as the information is accessible by other means.

The information requested is available on the gov.je FOI disclosure log.

Complaints about Parking Control Officers (FOI)

B

​Year ​Number
​2017 (to end of August)​220
​2016​295


This information only refers to States of Jersey Department for Infrastructure car parks. No data is held in regard to Parish car parks. If this information is required, a request will need to be directed to the Parishes.

The remainder of this request is refused under Article 23 of the Law as the information is accessible by other means.

The information requested is available on the gov.je FOI disclosure log.

Parking fines issued from 2010 to 2016 (FOI)

C
Response to this question is refused on the basis that providing this information would take in excess of the time limit of 12.5 hours, as set out within the Law.

Every ticket would need to be read individually to discover information regarding the cancellation reason.

D
Response to this question is refused on the basis that providing this information would take in excess of the time limit of 12.5 hours, as set out within the Law.

Every ticket would need to be read individually to discover information to assess whether or not it had been issued on a disabled bay.

E
The fine income is available in public records for 2012-2016 as part of the States' Financial report.

Note:  fine income for each year can, and often does, include recovery of fines issued in previous years.

States of Jersey accounts

F
The money generated in off-street States of Jersey Car Parks is part of the Car Park Trading Fund and is used to administer, manage and maintain the Department's island wide car parks. In addition it contributes to the funding of the disabled persons concessionary bus passes, engineering works to improve road safety and improve mobility for vulnerable road users, such as persons with disability, the young and frail.

The money generated by on-street fines is shared between the Parishes and the States of Jersey and is included in general States of Jersey income. As such it contributes towards providing all States of Jersey services.

No data is held in regard to Parish usage. If this information is required, a request will need to be directed to the Parishes.

G
For Department for Infrastructure only:  2,724.

H
In responding to this request it should be noted that both Sand Street and Minden Place are short-stay car parks and predominantly have a higher turnover of vehicles throughout the day.

1:  Sand Street
2:  Minden Place
3:  Patriotic Street
4:  Green Street
5:  Pier Road

Exemptions applied

Article 16 - A scheduled public authority may refuse to supply information if cost excessive

(1) A scheduled public authority that has been requested to supply information may refuse to supply the information if it estimates that the cost of doing so would exceed an amount determined in the manner prescribed by Regulations.

Regulation 2 (1) of the Freedom of Information (Costs) (Jersey) Regulations 2014 allows an authority to refuse a request for information where the estimated cost of dealing with the request would exceed the specified amount of the cost limit of £500. This is the estimated cost of one person spending 12.5 working hours in determining whether the department holds the information, locating, retrieving and extracting the information.

Article 23 - Information accessible to applicant by other means

(1)     Information is absolutely exempt information if it is reasonably available to the applicant, otherwise than under this Law, whether or not free of charge.

(2)     A scheduled public authority that refuses an application for information on this ground must make reasonable efforts to inform the applicant where the applicant may obtain the information.

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