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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Cleveland Road bus shelter (FOI)

Cleveland Road bus shelter (FOI)

Produced by the Freedom of Information office
Authored by States of Jersey and published on 19 January 2018.


On 13 June 2017, the Minister for Infrastructure made a decision to install bus shelters at six different locations (Decision Reference: MD-T-2017-0049).

One of those locations was referred to as Site 3 – Cleveland Road (Route du Fort). A relevant extract from the report accompanying that decision said this about Site 3: "As with many inbound bus stops in St Helier, current passenger demand is relatively modest from this location, though of a higher level than at the alternative site on Colomberie which was also considered, and likely to grow once the development is fully occupied. One person responded to the consultation regarding this site, citing perceived low usage of the bus stop as a reason for not supporting the proposal."

The bus shelter at Site 3 was installed in the Autumn of 2017.

Please supply the following:


The total cost of installing the bus shelter at Site 3, including the necessary cost of extending the public pavement on Route du Fort to provide sufficient space for the public to walk past it.


Any available evidence to show that anyone in Jersey has actually used this bus shelter for the purpose of catching a bus since it was installed.



It should be noted that the cost of installing the bus shelter at Site 3 included a developer contribution from the Metropole Hotel site, “for the purposes of the construction of a bus shelter” (Planning Obligation Agreement dated 05 November 2015 (POA)) of £7,500. This formed part of a total POA contribution from this site of £186,500 which will also deliver future Eastern Cycle Network projects. The developer is also carrying out works to enhance the public area in Roseville Street to an approximate value of £30,000. Therefore the total POA contribution from this development is in the region of £225,000, of which a proportion has been allocated towards improving the public transport offering in the area in the form of supplying a bus shelter.

The total bus shelter installation costs comprised:

  • the supply, delivery and assembly of the shelter structure (funded via the POA)
  • enabling works including kerb realignment and adjustments to highway markings
  • architects drawings, engineering design and public consultation

The total figure is £14,560.00.


The bus operator’s electronic ticket machine system recorded a total of 276 passengers boarding at Site 3 during the period 7 November 2017 to 21 December 2017 inclusive. This number breaks down as follows:

  • service 1A, 46 passengers
  • service 1G, 7 passengers
  • service 2, 60 passengers
  • service 16, 163 passengers

The total number of passengers boarding at this bus stop during the months of November and December 2017 was 67.9% higher than the same period in 2016, suggesting that the new shelter has had a positive effect on the number of people choosing to travel by bus from the area.

Records further show that the total number of passengers from this bus stop in 2017 was 2,031 which is approximately 17% higher than the alternative Colomberie Parade location which was considered for the installation of the POA-funded shelter. The usage of the bus stop is likely to further increase once the Metropole development is occupied.

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