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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Social media monitoring (FOI)

Social media monitoring (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 19 July 2019.
Prepared internally, no external costs.



I would like to know whether any Bloggers or Twitter account uses who frequently write hatred against the Jersey Government, the States of Jersey Police and the Law Offices with claims such as them being Mafia run, are ever offered help for obvious mental health issues?


I would also like to know whether such people are ever monitored under anti terrorism legislation?



The Government of Jersey would not interact with any Social Media users, outside of responding to comments / questions, unless such Social Media user was in violation of the Law (for example making racist comments). At such point the Government of Jersey would refer the matter to the States of Jersey Police for due investigation.

If a Police Officer dealing with a situation / investigation deems an adult is vulnerable an Adult Protection Notification (APN) will be created.

An adult is vulnerable if, as a result of their situation or circumstances, they are unable to take care of, or protect, themselves or others from harm or exploitation.

An APN is shared with Health and Community Services to ensure appropriate safeguarding and support can be put in place for the vulnerable adult concerned.


In accordance with Article 10 of the Freedom of Information (Jersey) Law 2011, the States of Jersey Police neither confirms nor denies whether Bloggers and Twitter Account users are ever monitored under anti-terrorism legislation.

Article applied

Article 10 Obligation of scheduled public authority to confirm or deny holding information

(2) If a person makes a request for information to a scheduled public authority and –

(a) the information is absolutely exempt information or qualified exempt information; or

(b) if the authority does not hold the information, the information would be absolutely exempt information or qualified exempt information if it had held it, the authority may refuse to inform the applicant whether or not it holds the information if it is satisfied that, in all the circumstances of the case, it is in the public interest to do so.

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