Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

  • Choose the service you want to log in to:


    Update your notification preferences


    Access government services


    Clear goods through customs or claim relief

  • Talentlink

    View or update your States of Jersey job application

Complaints concerning rental properties (FOI)

Complaints concerning rental properties (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 13 December 2019.
Prepared internally, no external costs.


How many formal complaints relating to defective rented properties and which resulted in a visit by an Environmental Health officer were made to Environmental Health (or its precursor) in each of 2015, 2016, 2017, 2018 and 2019?


The Public Health and Safety (Rented Dwellings – Minimum Standards and Prescribed Hazards) (Jersey) Order 2018 relating to minimum standards in rented dwellings came into effect on 1 December 2018.

We are only in a position to provide information relating to the number of complaints relating to defective rented dwellings that resulted in a visit from Environmental Health from that date onwards.

December 2018; 15 complaints received of which 12 generated visits.

1 January 2019 to 4 December 2019 - 229 complaints received of which 185 generated visits.

Prior to 1 December 2018 informal visits may have been undertaken on request but there was no legal framework in place to formally record these visits.

Back to top
rating button