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Mental health concerns about online users (FOI)

Mental health concerns about online users (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 20 February 2020.
Prepared internally, no external costs.


I would like to know what procedure is in place for reporting an individual whose online behaviour repetitively raises concerns about the state of their mental Health?

This could be behaviour that suggests thoughts about suicide or paranoia such as repetitive nonsensical claims that the Authorities including the States of Jersey Police are Mafia run and are out to get them?


An adult with capacity is free to express their thoughts online within the boundaries of the law. Family and friends can discuss these thoughts with the individual and encourage them to access support, but the individual can choose whether to access this support.

If an individual is expressing thoughts about suicide online these should be taken seriously by friends and family. If the threat is not immediate the individual can be encouraged to access support services on the Island for example their General Practitioner and the Listening Lounge.

Otherwise the individual should be encouraged to attend the Emergency Department, or the States of Jersey Police should be contacted on Tel: 612612.

If the concern is about an adult at risk the procedure is that the Single Point of Referral (SPOR) can be contacted on Tel: 444440.

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