Complaint procedure (FOI)
Complaint procedure (FOI)Produced by the Freedom of Information office
Authored by Government of Jersey and published on 03 March 2020.
Prepared internally, no external costs.
Could the health and Community services department please provide a copy of its complaints handling procedure / policy. I am after a full copy of the procedure / policy.
The Customer Feedback Policy is applicable to all government departments and is available on gov.je via the following link:
Customer feedback policy