Complaints against the General Hospital (FOI)Complaints against the General Hospital (FOI)
Produced by the Freedom of Information officeAuthored by Government of Jersey and published on
14 May 2021.Prepared internally, no external costs.
Request
What was the number of officially recorded complaints from patients or relatives/ caregivers related to their care/ experience at Jersey General Hospital (both inpatient and outpatient) for the following years:
2018
2019
2020
2021 January to April
Response
The figure for 2018 is 245.
Information relating to the figures for 2019 to the end of April is publically available in response to a previous FOI request on www.gov.je. Article 23 of the Freedom of Information (Jersey) Law 2011 has been applied. Please see the following link:
Patient complaints about Jersey General Hospital (FOI)
It is not currently possible to provide any further breakdown of who submitted the complaint.
Article applied
Article 23 - Information accessible to applicant by other means
(1) Information is absolutely exempt information if it is reasonably available to the applicant, otherwise than under this Law, whether or not free of charge.
(2) A scheduled public authority that refuses an application for information on this ground must make reasonable efforts to inform the applicant where the applicant may obtain the information
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