Advertisement for the Head of Intermediary Care within HCS (FOI)

Request

I would like to request information on HCS24 as per a recent job advert for Care Navigators which stated this will be ‘a new team that will support the population of Jersey with health and social care advice’

The job specific outcomes in the advert include: ‘Providing professional and effective advice and guidance to customers who makes contact with the HCS 24 hub advising them if services available to meet their individual needs, support hospital admission avoidance.’

Can you please provide:

A

The structure chart for HCS24

B

The business case and / or project plan for HCS24

C

The service level agreement for HCS24, as referred to in the job advert linked above

D

The budget for HCS24 agreed for 2021 and 2022

E

The minutes of the meeting(s) where it was agreed to launch the HCS24 service (as I understand the independent oversight board for the Jersey Care Model has yet to be established, I am particularly interested in knowing who is the responsible officer for the project / service)?

Response

A

Please see attached document “Head of Intermediary Care JE”:

Head of Intermediary Care JE

B

Please see attached document “HCS24 – A3 Project Scope – Working Document”.

HCS24 – A3 Project Scope – Working Document (redacted)

The document contains the names of employees. Those employees not in senior positions have been redacted in order to protect their privacy. These redactions have been carried out in accordance with Article 25 (personal information) of the Freedom of Information (Jersey) Law 2011.

C 

The Service Level Agreement has not been completed as yet as the tendering process is currently live.

D

The agreed budget for HCS24 was £166,576 for 2021 and £976,235 for 2022

E

No minutes are held, however, please see attached “Care Navigator” document - Change Initiative Mandate which provides the information requested.

Care Navigator - Redacted

The document contains the names of employees. Those employees not in senior positions have been redacted in order to protect their privacy. These redactions have been carried out in accordance with Article 25 (personal information) of the Freedom of Information (Jersey) Law 2011.

Article applied

Article 25 Personal information

(1) Information is absolutely exempt information if it constitutes personal data of which the applicant is the data subject as defined in the Data Protection (Jersey) Law 2018.

(2) Information is absolutely exempt information if –

(a) it constitutes personal data of which the applicant is not the data subject as defined in the Data Protection (Jersey) Law 2018; and

(b) its supply to a member of the public would contravene any of the data protection principles, as defined in that Law.

(3) In determining for the purposes of this Article whether the lawfulness principle in Article 8(1)(a) of the Data Protection (Jersey) Law 2018 would be contravened by the disclosure of information, paragraph 5(1) of Schedule 2 to that Law (legitimate interests) is to be read as if sub-paragraph (b) (which disapplies the provision where the controller is a public authority) were omitted.