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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Remote access infrastructure (FOI)

Remote access infrastructure (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 17 January 2022.
Prepared internally, no external costs.


I am writing to request some information about your WAN and remote access infrastructure to better understand the public sector connectivity landscape. I would like to request the following information: 


What do you use for WAN connectivity – MPLS, Internet Circuits or both?


Who currently provides these services?


ii) Internet Circuits


When do your current contracts expire for?


ii) Internet Circuits


Have you adopted or are considering SD-WAN as a technology?

i) Fully adopted

ii) Partially adopted

iii) Considering / Reviewing

iv) Have not considered


In light of Covid and the increase in home working, have you considered or adopted technologies such as SASE (secure access service edge)?


If you have not adopted SASE, how do you currently provide remote access? i.e. VPN.


What vendor do you currently use for VPN connectivity? 


When does your current VPN contract (support / licences) expire?


Do you outsource your current WAN infrastructure or mange this in-house?


If outsourced who do you outsource this to?


If outsourced, when does this current agreement come to an end?


It is considered that providing this information may cause a security risk and therefore it has been refused under Article 42 (a) (Law Enforcement) of the Freedom of Information (Jersey) Law 2011.

Article applied

Article 42 - Law enforcement

Information is qualified exempt information if its disclosure would, or would be likely to, prejudice - 

a) the prevention, detection or investigation of crime, whether in Jersey or elsewhere.

Public Interest Test

It is recognised that there is a public interest in providing information in a transparent manner, however this public interest is not considered to outweigh the interests of the government in preventing cyber-crime or maintaining the integrity of its law enforcement assets. It is considered that release of this information may increase risks, particularly in view of major cyber-attacks that have occurred in other jurisdictions in recent years.

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