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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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States of Jersey Police complaints policies (FOI)

States of Jersey Police complaints policies (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 16 May 2023.
Prepared internally, no external costs.


Please provide copies of policies and procedures pertaining to the handling of complaints within the States of Jersey Police.


Complaints against the States of Jersey Police (Police Officers) are investigated by the Professional Standards Department (PSD) who abide by the Police (Complaints and Discipline) (Jersey) Law 1999 and Police (Complaints and Discipline) (Jersey) Order 2000. Complaints made against Police Officers by members of the public are independently overseen by the Jersey Police Complaints Authority (JPCA). All information requested is publicly available on their website which can be accessed at Jersey Police Complaints Authority ( Please see link below. As such, the requirement to provide further information is not applicable. Article 23 of the Freedom of Information (Jersey) Law 2011 has been applied.  

Police (Complaints and Discipline) (Jersey) Law 1999 (

Police (Complaints and Discipline Procedure) (Jersey) Order 2000 (

Jersey Police Complaints Authority (

The JPCA can also be contacted as follows:

Telephone: 01534 877555


Tuesday, Wednesday and Thursday mornings. 

Address: 1st Floor, 3 St Andrew’s Place, St Helier, Jersey, JE2 3RP.

Article applied

Article 23 - Information accessible to applicant by other means

(1) Information is absolutely exempt information if it is reasonably available to the applicant, otherwise than under this Law, whether or not free of charge.

(2) A scheduled public authority that refuses an application for information on this ground must make reasonable efforts to inform the applicant where the applicant may obtain the information.

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