Staffing for the HCS 24 service (FOI)

​​Request 698587045

May I request information about the following please:

A

The annual cost of staffing for the HCS 24 service - specifically related to CAS alarm management (calls answering)

B

The average cost of an ED attendance for a minor injury and no admission

C

Daily costs of hospital admission on a general ward per 24 hours

Response

A

Staff budget for the HCS 24 service is not specifically attributed to the handling of calls for CAS alarm management alone, and the costs of such activity are indistinct from the overall service offering. Therefore, Article 3 of the Freedom of Information (Jersey) Law 2011 applies.

The 2025 total staff budget for call handling (Care Navigators and the Team Coach) for the HCS 24 service is £662,449.

B

The average cost of an ED attendance is £265, using the latest available cost modelling from 2022 activity.

C

Based upon the latest available cost modelling from 2022 activity, the average daily cost of admission was £1,428. This considers activity across all types of wards, and the costs of elective and emergency admissions. These include ward staffing, medical staff, drugs, diagnostic tests, theatre operating, and indirect and overhead costs.

Article applied

Article 3        Meaning of “information held by a public authority”

For the purposes of this Law, information is held by a public authority if –

(a)     it is held by the authority, otherwise than on behalf of another person; or

(b)     it is held by another person on behalf of the authority.