Patients affected by Blue Islands flight cancellations

​Request 724057689

How many medical appointments and operations have been cancelled in the uk as a result of Blue Island flights being delayed, cancelled or rescheduled last minute? 

As a result of the poor quality unreliable flight service provided by blue island, what is the costings to the tax payer as a result of the lost medical appointments in the uk?

Response

Health and Care Jersey (HCJ) patient travel and U.K. treatment records are not held in a format that enables the requested information to be reported. Therefore, Article 3 of the Freedom of Information (Jersey) Law 2011 applies.

Cancelled flights would be refunded or rescheduled to an appropriate alternative flight. There may, however, be accommodation costs incurred when a preferred flight is cancelled, such as additional nights’ accommodation (for cancelled inbound return flights) or pre-booked unused accommodation (for cancelled outbound flights).

Article applied

Article 3 - Meaning of “information held by a public authority”

For the purposes of this Law, information is held by a public authority if –

(a)     it is held by the authority, otherwise than on behalf of another person; or

(b)     it is held by another person on behalf of the authority.