FOI response standards for Judicial Greffe

​​​Request 742402890​

1. Any official policies, guidelines, or service standards regarding the maximum response times for correspondence received by:

Email

Letter (postal correspondence) including hand delivered.

2. If different departments or sections within these SPAs have different response standards, please provide the policies or standards for each separately.

3. If no formal policies or standards exist, please confirm this.

Response​

1 The Judicial Greffe can confirm that response times to correspondence received relate to the nature of the contents rather than whether it is received by email or letter.

2 None of the departments within the Judicial Greffe differentiate between whether correspondence is received by email or letter.

3 No formal policies or standards exist in relation to whether correspondence is received by email or letter.​