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Patients sent to Southampton Hospital for treatment in 2024

Patients sent to Southampton Hospital for treatment in 2024

Produced by the Freedom of Information office
Authored by Health and Care Jersey and published on 17 October 2025.
Prepared internally, no external costs.

​Request 738482339  

My question concerns patients sent to Southampton Hospital for treatment.  

During 2024, please advise: 

  1. How many patients in total received treatment in Southampton?  
  2. What was the total number of treatments received by those patients?  
  3. What was the average number of treatments per patient during their stay?  
  4. How much was paid out in taxi fares during 2024?  
  5. How many patients travelled by taxi?  
  6. For what reason did these patients travel by taxi rather than the Daisy Bus?  

Response 

For the purposes of this request seeking data on the use of taxis rather than the Daisy Bus, the information provided relates to those attending Southampton Hospital for cancer care or treatment (as the eligible cohort for the Daisy Bus service). 

1 to 3 

1,290 appointments are recorded in total for 257 patients. This gives an average of 5.02 appointments per patient. 

It is not possible to directly report the number of attendances per patient which were explicitly for treatment, though such detail would be recorded in the individual’s care record. 

4. 

£161,972. 

5. 

Identifying the number of individual patients who travelled by taxi, either to or from Southampton Hospital, at any time for cancer-related care during 2024 would require significant data interrogation and reconciliation.  

Whilst details of overseas treatment and travel for care would be recorded against individual records, the resource required to perform such manual review to identify the requested data exceeds that prescribed in the Freedom of Information (Costs) (Jersey) Regulations 2014. Therefore, Article 16 of the Freedom of Information (Jersey) Law 2011 has been applied. 

6. 

Reasons for travelling by taxi rather than Daisy Bus include: 

  • Medical needs and accessibility (for example, wheelchair access required (no wheelchair ramp on Daisy Bus), 
  • Appointments outside of Daisy Bus hours, including, early, late and lunchtime appointments (where no driver is available). 

Article applied 

Article 16 - A scheduled public authority may refuse to supply information if cost  excessive 

(1) A scheduled public authority that has been requested to supply information may refuse to supply the information if it estimates that the cost of doing so would exceed an amount determined in the manner prescribed by Regulations.  

(2) Despite paragraph (1), a scheduled public authority may still supply the information requested on payment to it of a fee determined by the authority in the manner prescribed by Regulations for the purposes of this Article. 

(3) Regulations may provide that, in such circumstances as the Regulations prescribe, if two or more requests for information are made to a scheduled public authority – 

(a) by one person; or 

(b) by different persons who appear to the scheduled public authority to be acting in concert or in pursuance of a campaign, the estimated cost of complying with any of the requests is to be taken to be the estimated total cost of complying with all of them. 

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