A&E Admissions – Patient Flow & Reduction Initiatives A&E Admissions – Patient Flow & Reduction Initiatives
Produced by the Freedom of Information officeAuthored by Health and Care Jersey and published on
13 January 2026.Prepared internally, no external costs.
Request 770973175
A&E Admissions – Patient Flow & Reduction Initiatives
1. Does A&E have a designated lead responsible for patient flow/navigation, or for reducing non-necessary A&E admissions? (This may include roles linked to Single Points of Access, Flow Navigation Centres, etc.)
If so, please provide:
o Name
o Job title
o Division/department
2.Does A&E currently operate any live initiatives or programmes aimed at reducing A&E admissions?
If yes, please provide a brief outline of these initiatives.
Response
Information on current initiatives is available on www.gov.je at the following link:
https://www.gov.je/News/2025/pages/hospitalwinterplanlaunched.aspx
Further detail of each of these initiatives is provided within the 'Winter Plan 2025/26', which can be found in the November 2025 Health and Care Jersey (HCJ) Advisory Board papers, pages 71 to 72:
HCJ Advisory Board - Part A Meeting Papers - 27 Nov 2025
Details of HCJ's Head of Operational Resilience, who is responsible for patient flow as part of their portfolio, are included in the Government of Jersey publication of 02 December 2025, as linked above. This role sits within the Directorate of the Chief Operating Officer, as per the organisational chart on page 5 of the HCJ Quality Accounts for 2024:
Health and Care Jersey Quality Account 2024.pdf
Additionally, a discharge co-ordinator nurse supports with admission prevention through identification of alternative pathways.
Article 23 of the Freedom of Information (Jersey) Law 2011 has been applied in respect of information which is available elsewhere, as signposted.
Article applied
Article 23 - Information accessible to applicant by other means
(1) Information is absolutely exempt information if it is reasonably available to the applicant, otherwise than under this Law, whether or not free of charge.
(2) A scheduled public authority that refuses an application for information on this ground must make reasonable efforts to inform the applicant where the applicant may obtain the information.
gov.je