Temporary agency staffing

​​​Request 768003022 

Provide the following information relating to your organisation's use of temporary agency staffing.

1. Neutral Vend / Master Vend

Do you use a Neutral Vend (NV) or Master Vend (MV) supplier for Medical, Allied Health Professionals (AHPs), Non-Medical, Non-Clinical (NMNC) and Nursing Staff.

Please provide the supplier name and contract expiry date for these staff groups.

2. Direct Engagement (DE)

Do you use a Direct Engagement supplier for Medical, Allied Health Professionals (AHPs), Non-Medical, Non-Clinical (NMNC) and Nursing Staff.

Provide the DE provider, contract expiry date and % of Agency Spend via DE for these staff groups.

3. Agency Spend (Most Recent Financial Year)

Please provide total agency spend (worker pay & agency commission only) for Medical, Allied Health Professionals (AHPs), Non-Medical, Non-Clinical (NMNC) and Nursing Staff.

4. Agency Hours (Most Recent Financial Year)

If you can access this information, please provide the total number of agency worker hours for Medical, Allied Health Professionals (AHPs), Non-Medical, Non-Clinical (NMNC) and Nursing Staff.

5. Contract Management

For any Neutral Vend, Master Vend, or Direct Engagement contracts in place, please provide:

• Name of lead contact/responsible officer:
• Job title:
• Email address: 

Response 

Much of the information requested has been provided in previous Freedom of Information responses or has been published through other channels, such as the States Assembly website. Workforce and finance data for the whole Department are also published in the Health and Care Jersey Advisory Board papers on www.gov.je : 

Health and Care Jersey Services Board 

Where information to address this request is available elsewhere, Article 23 of the Freedom of Information (Jersey) Law 2011 has been applied, and links are provided. 

Health and Care Jersey does not follow the fiscal year observed in the NHS. All data relate to calendar years. 

1 and 2

Information on Health and Care Jersey's agency staff recruitment arrangements and processes have been supplied in response to a number of previous Freedom of Information requests, as linked in a Freedom of Information response published to www.gov.je in February 2025: 

gov.je/government/freedomofinformation/pages/foi.aspx?ReportID=8228

3

Annual expenditure for agency staff across clinical professions (including links to data already published) can be found in a Freedom of Information response published to www.gov.je in August 2025: 

gov.je/government/freedomofinformation/pages/foi.aspx?ReportID=8804 

Details of monthly and annual agency staff spend are also included in the Finance Reports within the Health and Care Jersey Advisory Board papers: 

Health and Care Jersey Services Board  

4

The table below details hours worked by agency staff engaged across clinical professions: 

​As noted in a Freedom of Information response of July 2024, Non-Medical / Non-Clinical agency staff are not managed through a central team, and as such, information on the number of workers engaged or hours worked is not available to report from a central record. Identifying the data would require manual analysis of all team or department rosters across the Department and creation of new datasets. 

A Scheduled Public Authority is not required to create new datasets nor manipulate existing datasets in order to respond to Freedom of Information requests. Furthermore, the time necessary to identify and extract the data requested from the records that are available would exceed the timescales prescribed in the Freedom of Information (Costs) (Jersey) Regulations 2014. Therefore, Article 16 of the Freedom of Information (Jersey) Law 2011 has been applied. 

5

Details of the current contract end date for the Locum medical staff Master Vendor can be found in a Freedom of Information response published to www.gov.je in June 2025: 

gov.je/government/freedomofinformation/pages/foi.aspx?ReportID=8603 

Articles applied 

Article 16 - A scheduled public authority may refuse to supply information if cost excessive 

(1)     A scheduled public authority that has been requested to supply information may refuse to supply the information if it estimates that the cost of doing so would exceed an amount determined in the manner prescribed by Regulations.

(2)     Despite paragraph (1), a scheduled public authority may still supply the information requested on payment to it of a fee determined by the authority in the manner prescribed by Regulations for the purposes of this Article.

(3)     Regulations may provide that, in such circumstances as the Regulations prescribe, if two or more requests for information are made to a scheduled public authority –

(a)     by one person; or

(b)     by different persons who appear to the scheduled public authority to be acting in concert or in pursuance of a campaign, the estimated cost of complying with any of the requests is to be taken to be the estimated total cost of complying with all of them. 

Article 23 - Information accessible to applicant by other means

(1)     Information is absolutely exempt information if it is reasonably available to the applicant, otherwise than under this Law, whether or not free of charge.

(2)     A scheduled public authority that refuses an application for information on this ground must make reasonable efforts to inform the applicant where the applicant may obtain the information.​​