Figures on average time of arrival to domestic burglary scenes

​​Request ​800550141

The average time (in hours: minutes: seconds) it takes for police to arrive on the scene of domestic burglary incidents in your force for the following financial years: 2024/25, 2024/24, 2022/23, 2021/22 and 2020/21.

Response

The States of Jersey Police can confirm the average time it takes for police to arrive on the scene of domestic burglary incidents for the financial years 2020-2025 as shown on the attached table.

Definition of grade responses

A Grade 1 incident requires an emergency police response within 10 minutes across the island, with the Emergency Services Control Centre (ESCC) deploying the nearest suitable unit. These incidents involve situations that are ongoing and pose, or are likely to pose, immediate risks such as danger to life, violence, serious injury, or serious property damage. Emergency activations by partner agencies, including emergency-button presses, should be treated as Grade 1 unless clear evidence indicates otherwise, with THRIVE+ applied throughout.

Criminal incidents are classed as Grade 1 if the crime is serious and in progress, an offender has been disturbed, or an offender has been detained and presents a risk. Traffic collisions qualify when they involve serious injury or create an immediate danger due to blocked roads or hazardous debris. If none of these apply, incidents may still be graded as emergencies if the call handler has reasonable grounds or if policy requires an immediate response.

A Grade 2 incident requires a police response within 60 minutes. These incidents involve priority situations where timely attendance helps reduce threat, harm and risk, supports ‘Golden Hour’ principles, and allows face-to-face engagement with victims or callers. Grade 2 may apply where there are safety concerns that are not immediate, ongoing hate incidents, a detained offender who poses no further risk, potential loss of witnesses or evidence, vulnerable or repeat victims, force-priority matters, or cases involving wanted persons without immediate risk.

Freedom of Information response 800550141 - Table.pdf​