Who we are
Jersey Diabetes Service is a specialist resource centre. We offer advice and care for children and adults who have diabetes. We work closely with the charity Diabetes Jersey
You need an appointment to see a specialist nurse about your diabetes care. We don't offer a drop in service.
How to contact us
You can contact us for general advice or urgent queries:
Monday to Thursday
|9am to 4pm|
Tel: +44 (0) 1534 444599, reception and appointments
Nurses number with voicemail: +44 (0) 1534 444547
|Friday||9am to 1pm|
We're based at Overdale Hospital. Our address is:
Jersey Diabetes Service
Services we provide
We offer the following clinics and services:
- telephone and email advice to patients and professionals
- diabetes clinics for patients requiring follow up by doctors or Diabetes Specialist Nurses
- group education sessions for newly diagnosed type 2 diabetes
- dietician group education - healthy eating in diabetes
- diagnosis and management of patients who develop complications
- care of multiple pathologies
- specialist foot care clinics
- diabetes dietician clinics including intensive insulin management
- care of paediatric patients / families / carers
- transitional adolescent clinic to support young people moving into adulthood
- care of women with diabetes during pregnancy, gestational diabetes and pre pregnancy counselling
- assessment and audit of patients who need new therapies
- home blood glucose monitoring education
- continuous glucose monitoring service
- insulin pump therapy service
If you have type 2 diabetes, your GP provides routine care including an annual review.
We provide annual routine retinal screening appointments. We send you a letter informing you of the date and time you need to attend.
How to get diabetes supplies
From 20 November 2019, diabetes supplies from the Diabetes Centre are being phased out. Instead they will be provided by your community pharmacy.
There are a few steps to follow to get your diabetes supplies:
Step 1: Complete a referral form
Complete a referral form at your next appointment with your GP or the Diabetes Service.
Step 2: Register with your chosen pharmacy
You need to register with a pharmacy if you haven't done so already. You can find all the pharmacies on the Island in the register of pharmacy premises.
If you change to a different pharmacy, you’ll have to re-register with the new pharmacy. You can’t register with multiple pharmacies to collect your supplies.
Step 3: Take the referral form to your pharmacy
Your pharmacist will register you and make a record of the supplies you need based on the referral form. The amount of supplies given to you depends on the number of times you need to test your blood glucose levels each day.
Your pharmacist can also give help and advice on monitoring your blood glucose levels.
Every year, they will offer you a consultation to discuss your medicines and glucose monitoring.
Diabetes supplies available from your pharmacy
|Glucose sensors||Freestyle Libre||Abbott||1||Freestyle Libre|
|Lancets||Agamatrix Ultra Thin lancet 33g|
Microlet lancets 0.5mm 28g
Mylife safety lancets
Freestyle and Contour
|Pen needles||BD viva pen needles (31g) 4mm|
BD viva pen needles (31g) 5mm
BD viva pen needles (31g) 8mm
SharpeSafe (4 litre)
SharpeSafe (1.8 litre)
Frontier Plastics Limited
Frontier Plastics Limited
|Syringes||BD microfine 0.3ml + 8mm needle|
BD microfine 0.5ml + 8mm needle
0.5ml safety glide syringe 12.7mm
1ml safety glide syringe 12.7mm
|Blood glucose test strips||WaveSense JAZZ test strip|
Contour NEXT test strip
Contour blood glucose test strip
Freestyle Optium blood glucose test strip
|Ketone test strips||Freestyle Optium ketone test strip||Abbott||10|||
Supplies issued to you under this service are for your use only. They should not be passed on to other people, unless you're authorised to collect supplies on behalf of a person registered to the scheme.
Using your diabetes supplies safely
When you're using your diabetes supplies, you should always:
- wash your hands with water prior to testing your blood glucose and avoid soap and sanitising gels
- check the expiry date on your test strips and diabetes medications
- use a new lancet for each blood glucose test
- use a new needle for each injection
- rotate your injection sites as recommended by your health care professional
- dispose of your used needles and strips in the sharps bin provided. Never put them in your general household rubbish
If your blood glucose meter stops working or is broken at any time, return it to the Diabetes Centre for a replacement.
New sharps bins can be collected from your pharmacy. When they’re full, return them to the Diabetes Centre. Don’t overfill your sharps bin and ensure the lid is securely sealed when you return your full sharps bin to the Diabetes Centre. This prevents needle stick injuries to anyone handling it.
Criteria for Freestyle Libre flash glucose monitoring
To be eligible for this flash glucose monitor, you need to meet one or more of these criteria:
- have type 1 diabetes and are checking your blood sugar level 8 times a day or more. The Diabetes Team usually need to review your blood glucose monitor for this
- have type 1 diabetes and have used Libre. The Diabetes Team is satisfied that the Libre is safe and appropriate for you to use
- have type 1 diabetes and have recurrent severe hypoglycaemia
- have type 1 diabetes and are unable to test regularly due to a disability
- have type 1 diabetes and are pregnant
- have cystic fibrosis-related diabetes and take insulin
- have another type of diabetes that you treat with insulin, and you’re also on haemodialysis and checking your blood sugars 8 or more times a day. Haemodialysis is a procedure that takes over kidney function when your kidneys aren’t working
- work somewhere that your diabetes team have said isn’t appropriate for finger-prick testing. Or there are emotional or social factors that mean you can’t prick your finger. Both of these cases mean you can have a six-month trial of libre to see if it benefits you
Part of your annual review will include discussion about your blood glucose monitoring.
This criteria is based on NHS England criteria for Freestyle Libre eligibility. You can find out more about flash monitoring (Freestyle Libre) on NHS website.