31 March 2023
A service which provides support and safeguarding advice to children and families in Jersey has
been refreshed and enhanced to offer more information about childcare and holiday clubs to
running parenting programmes.
The Children and Families Hub directory has been strengthened to ensure families get the right
help at the right time and that information is made easily available and accessible.
This is one of the priorities in the Children and Education Minister, Deputy Inna Gardiner’s, Delivery Plan 2023, which includes engaging with children and families to understand how parenting services
can be better accessed and improved.
The Hub, which has responded to requests for 9,641 children since it was launched during the Covid
pandemic, provides information, advice and support to families, signposts to support services, and
refers safeguarding issues as well as offering parenting programmes.
Last year 235 people completed a parenting course and 355 families received individual support in
their home or community from the Children and Families Hub team.
The Children and Families Hub directory has been refreshed, and will continue to be updated,
alongside a new page on parenting support, childcare and holiday clubs. New social media pages
have been launched on Facebook and Instagram.
Minister for Children and Education, Deputy Inna Gardiner said: “One of my priorities is to make
sure that information is both accessible and available for children and families, through the
information hub. The Children and Families Hub now has a social media presence to engage with
families, share and signpost support services and I would encourage charities and partners to also
use this page to promote information to children and families.
“With the Easter school holidays approaching we also now have a dedicated Childcare, Holiday Clubs and Activity page to signpost parents and carers to childcare, holiday clubs and learning
activities they can try out for free or low cost with their children during the holidays. This will be
updated after Easter with a schedule of what’s on this summer for children and families.
“We also want to understand how some of our parenting support services can be improved and
better accessed and would encourage feedback through the Children and Families Hub.”
Islanders can contact the Children and Families Hub +44 (0) 1534 519000 between Monday to Thursday
8.30am to 5pm, Friday 8.30am to 4.30pm or email childrenandfamilieshub@gov.je
gov.je