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Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Coronavirus (COVID-19)

To help prevent the spread of coronavirus, everyone in Jersey is now ordered to stay at home. gov.je/coronavirus

Using the SignVideo service

How it works

SignVideo gives you access to an online interpreter allowing you to communicate with us using sign language.

You can sign to an interpreter and the interpreter speaks to us. It’s simple, fast and secure.

It's available from 8:30am to 5pm, Monday to Friday.

What you need

To use SignVideo you need a smartphone, tablet, laptop or PC. You need a good WiFi connection or you can use 3G or 4G at a cost.

iOS devices need to be version 8 or upwards, Android devices need to be version 4.4 or upwards, PCs need to be i3 or above and you'll need to use the following browsers:

  • IE9
  • Firefox for Windows
  • Safari for Mac
 

When you can use SignVideo

There are a number of ways to use SignVideo:

  • on our self service kiosks at Customer and Local Services at La Motte Street. Press the SignVideo icon and our Welcome Host will help you to access the Government service you need

  • at a pre booked health appointment at the hospital or at home. Just let us know that you need the SignVideo service for your appointment

  • you can also download SignVideo on to your personal device and use it whenever you visit us

You can watch the How to use SignVideo video to learn how to use the service.

Launch the SignVideo web access page

Get help with SignVideo

If you're having problems connecting to SignVideo, or need some technical help you can email the SignVideo help service or call 0203 2880 771.

 

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