This product presents a serious risk of fire as the charger has poor quality soldering, and the transformer does not meet the minimum requirements for creepage and clearance distances. The plug also does not meet the dimensional requirements of BS 1363 because the distance from the live pin to the outside edge is too small. If the product was left plugged in overnight, the charger and plug could overheat, causing a fire.​
This product does not meet safety standards.
Models: Q20-Plus, Q20-Mini, E26 Pro
Other product identifiers: XQS0023(1145036), CY-14S5P-YW-1040Wh, 20250118NMB33VXCY5220
Product description: A lithium-ion battery-powered bike with wall plug charger.
If you have bought this product stop using it immediately and return it to the distributor for a refund.​
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