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Pedelec Electric Bike (DUOTTS) Safety Notice

BrandDUOTTS
Recall date12 Jun 2026
ProductPedelec Electric Bike
Pack size
Batch codes
ProblemSerious risk of fire
Further information

​This products presents a serious risk of fire because it is supplied with a non-compliant Euro-style plug that does not incorporate a fuse and therefore cannot meet the requirements of BS 1363. In the event of a fault or overcurrent, there is no adequate protection, which may lead to overheating and a risk of fire. The product is also supplied with a non-compliant conversion adaptor. The adaptor has a non-solid earth pin, which may result in an unreliable electrical connection. Additionally, improvements are required to the documentation, markings, instruction manual, and declaration of conformity.

This product does not meet safety standards.

Model:
C29 & C29-L

Charger:
HLT-180L-5462000

Battery:
FPR-48V15Ah

Serial number:
WBTCH25060894

Product description: 
Black e-bike with wall plug and power supply. 

If you have bought this product stop using it immediately and return it to the distributor for a refund. ​
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