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Notebook computer and mobile workstation batteries (HP) recall

Recall date08 Jan 2018
ProductNotebook computer and mobile workstation batteries
Pack size1
Batch codesVarious
ProblemBatteries supplied have the potential to overheat, posing a fire or burn hazard.
Further information

Notebook products that are potentially affected are

HP Probook 640 G2
HP Probook 645 G2
HP Probook 650 G2
HP Probook 655 G2
HP Probook 640 G3
HP Probook 645 G3
HP Probook 650 G3
HP Probook 655 G3
HP ZBook 17 G3
HP ZBook 17 G4
HP ZBook Studio G3
HPx360 310 G2
HP Pavilion x360
HP Envy
HP 11 Notebook PC

If you have any of these products you are strongly advised to visit the website linked below and follow the instructions to install the battery validation utility.

WebsiteHP Notebook computer and mobile workstation battery safety recall and replacement program
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