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John Lewis Mint Velvet Boots ( John Lewis / Mint Velvet) recall

BrandJohn Lewis / Mint Velvet
Recall date15 Oct 2018
ProductMint Velvet - Violet Black Suede & Violet Stone Leather Boot
Pack size
Batch codesVarious
ProblemPotential issues with the heel attachment on this product
Further information

​The affected products were sold from 29 August 2018 in John Lewis & Partners shops and on

Product Stock Numbers

12623821, 12623822, 12623823, 12623824, 12623825, 12623832,
12623833, 12623834, 12623835, 12623836 and 12623837.

Mint Velvet is recalling these products as there is a risk to customer safety due to potential issues with the heel attachment on this product style.

Please stop using the product immediately, and return it to your nearest John Lewis & Partners shop as soon as possible for a full refund, or to exchange it for an alternative product if you prefer.

For further information call Mint Velvet customer care on:0345 456 2200 or alternatively email


WebsiteJohn Lewis Product Recall
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