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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Velux Roof Window (Velux) Safety Notice

Recall date23 Feb 2021
ProductVelux Roof Window
Pack size
Batch codesWindow pane code 00UE
ProblemRisk of spontaneous glass breakage posing risk of injury
Further information

The products affected were produced and sold between 1997 and 2003 with pane code 00UE.

The inner glass sheet of these products has been found to be at risk of spontaneous breakage causing glass to fall. This presents a risk of injury to anyone underneath or close to the window at the time of breakage. Cold temperature is a known factor in increasing the risk of breakage.

To determine whether you have one of the affected panes in question in your roof window, please follow the web link associated with this safety notice. 

Please contact Velux immediately if you have any of the affected products.

If a breakage occurs prior to having any affected product replaced, please take care when handling loose glass fragments.

VELUX Company Ltd
Phone: 0345 111 4414.

WebsiteVelux Safety Notice
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