Senior Customer Service Executive

We are looking for a Senior Customer Service Executive in our Local Banking Team. You will be responsible for delivering exceptional customer service, handling complex inquiries and guiding junior team members. For more information on the job responsibilities, please visit our Careers website.

Your qualifications and skills include:
• Strong written and verbal communication skills.
• The ability to work independently and collaboratively within a team.
• Proficient with banking software, CRM tools, and other relevant technology.
• Keen interest in learning about products and services.
• A pro-active approach to suggest new ideas.
• Ability to think outside of the box and enthusiasm for change and the unexpected.
• Knowledge of banking regulations and compliance standards.
• Must be prepared to meet clients and attend client events as and when required.