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Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Self-service customer portal (FOI)

Self-service customer portal (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 31 December 2019.
Prepared internally, no external costs.

Request

I wish to make the following Freedom of Information Request:

A

Does the organisation have a corporate citizen facing self-service customer portal? (Yes or No. If yes, please provide:

B

The name of the company that provides the associated solution?

C

The start and end date of the contract?

D

The annual contract value?

E

The post title, name, job title and email address of the person within the organisation responsible for overseeing the solution?

F

If you do not currently have a corporate citizen facing self-service customer portal, is this something your organisation is currently considering?

Response

A

Yes.

B

Granicus.

C

January 2018 to December 2020.

D

£46,500.

E

Acting Head of Digital Delivery – digital@gov.je

F

Not applicable.

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