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Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Complaint procedure (FOI)

Complaint procedure (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 03 March 2020.
Prepared internally, no external costs.

​Request

Could the health and Community services department please provide a copy of its complaints handling procedure / policy.  I am after a full copy of the procedure / policy.

Response

The Customer Feedback Policy is applicable to all government departments and is available on gov.je via the following link:

Customer feedback policy

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