Noise complaints since 2020 (FOI)Noise complaints since 2020 (FOI)
Produced by the Freedom of Information officeAuthored by Government of Jersey and published on
04 April 2025.Prepared internally, no external costs.
Request 697758255
Can I please get information on the number of noise complaints filed in each of the last five years - including the areas of disturbance and the types of disturbance (e.g construction noise, commercial activities)? Thank you.
Response
The number of noise complaints broken down by category between December 15 2023 and 31st March 2025 is shown in the table below:
2023
| 2024
| 2025
|
| Category | Number | Category | Number | Category | Number |
| Noise | 2 | Noise | 204 | Noise | 40 |
| Commercial | 1 | Domestic | 81 | Domestic | 17 |
| Domestic | 1 | Construction | 60 | Construction | 14 |
| | | Commercial | 39 | Commercial | 4 |
| | | Machinery | 26 | Machinery | 8 |
| | | Leisure | 21 | Leisure | 1 |
| | | Vehicles | 17 | Vehicles | 4 |
| | | Industrial | 11 | Industrial | 2 |
| | | Plant | 7 | Plant | 4 |
| | | Unknown/ mystery noise | 8 | Unknown/ mystery noise | 2 |
| | | Demolition | 2 | Demolition | 2
|
Please note each category is not mutually exclusive and there may be multiple categories per case.
The total number of noise complaints between 2022 – 2024 is exempt under Article 23 of the Freedom of Information (Jersey) Law 2011 as the information is accessible on www.gov.je within the previous Freedom of Information response(s) linked below, however, information broken down by category is not provided.
gov.je/government/freedomofinformation/pages/foi.aspx?ReportID=7427
The systems are not configured in a way that will allow us to provide information prior to December 2023. A manual search of our records would be required in order to obtain this information.
It has been estimated that to provide the information requested would exceed the 12.5 hours allowed for Freedom of Information responses in accordance with Regulation 2 (1) of the Freedom of Information (Costs) (Jersey) Regulations 2014. Article 16 of the Freedom of Information (Jersey) Law 2011 has therefore been applied, and this (part of your) request will not be processed further.
Article applied
Article 16 - A scheduled public authority may refuse to supply information if cost excessive
(1) A scheduled public authority that has been requested to supply information may refuse to supply the information if it estimates that the cost of doing so would exceed an amount determined in the manner prescribed by Regulations.
Regulation 2 (1) of the Freedom of Information (Costs) (Jersey) Regulations 2014 allows an authority to refuse a request for information where the estimated cost of dealing with the request would exceed the specified amount of the cost limit of £500. This is the estimated cost of one person spending 12.5 working hours in determining whether the department holds the information, locating, retrieving and extracting the information.
gov.je