Hospital Turnaround Team (FOI)

​Request 697516214

THE HOSPITAL TURNAROUND TEAM

1. When was the Hospital Turnaround Team appointed, and for how long?

2. What were the Turnaround Team's terms of reference?

3. Who was appointed to the Turnaround Team and what was the period of time that each member served?

4. What was the Turnaround Team's budget?

5. How much has the Turnaround Team cost to end 2024 (including fees, travel and other expenses)

6. Was there a final report of the Turnaround Team's achievements or recommendations?

Response

Much of the information requested on the Turnaround Team (also known as the ‘Change Team’) has been covered in States Assembly Questions, press statements and previous Freedom of Information responses. Links are provided in this response to information which addresses the questions posed. 

1 and 3

Details of the appointment of Change Team members are available in a press notice issued on 27 January 2023, and a Freedom of Information response of February 2023:

 https://www.gov.je/News/2023/pages/appointmentsmadetohealthandcommunityservicesexpertchangeteam.aspx​

https://www.gov.je/Government/FreedomOfInformation/pages/foi.aspx?ReportID=6213

As this information is available elsewhere, Article 23 of the Freedom of Information (Jersey) Law 2011 has been applied.

As noted in the Freedom of Information response referenced and linked above, the amended Government Plan for 2023 provided one year of funding for the Change Team. Once this funding came to an end, then so did the Change Team initiative. 

Beyond the planned initiative, some members of the former Change Team moved to support specific pieces of improvement work or roles, at or before the end of 2023; 

• Chris Bown: moved from his role as Change Team Lead to interim Chief Officer in April 2023, vacating this post in October 2024. Subsequently served in an advisory capacity until his fixed-term contract ended in March 2025:

​​Temporary Chief Officer appointed for Health and Community Services

• Obi Hasan: initially engaged in February 2023, taking on two roles from April 2023; 
• Finance Lead (HCS) for 3 days per week
• Interim Head of Finance Business Partnering for HCS as part of Treasury for 2 days per week

  Focussed on supporting the Financial Recovery Programme, and remains in post. 

• Cathy Stone: appointed to Change Team till end of 2023. Subsequently appointed to lead the Maternity Improvement Plan and other improvement initiatives, and remains in post.
• Professor Simon Mackenzie: Left May 2024
• Beverley Edgar: Left March 2024.

2

The Change Team’s objectives were focused on supporting the clinical and operational leadership teams to address the recommendations of the Review of Health and Community Services (HCS) Clinical Governance Arrangements within Secondary Care (R.117/2022), the actions set out by the Minister for Health and Social Services in response to the review (R.117/2022 res; R.133/2022), and the financial and operational challenges.

Further information can be found in response to a Written Question on the States Assembly website:

https://statesassembly.je/publications/questions/2024/2024-written-questions/2024-wq-241-270/wq-262-2024

3

As detailed above.

4 and 5

Details of the budget and expenditure of the Change Team are included in the States Assembly Question referenced and linked above, and in the Government Plan 2023 to 2026:

Government Plan 2023 to 2026.pdf

As this information is available elsewhere, Article 23 of the Freedom of Information (Jersey) Law 2011 has been applied.

6

A single report describing all the work of the Change Team has not been produced. Therefore, Article 3 of the Freedom of Information (Jersey) Law 2011 applies.

The States Assembly Question referenced and linked above provides some background information.

Articles applied

​Article 3        Meaning of “information held by a public authority”

For the purposes of this Law, information is held by a public authority if –

(a)     it is held by the authority, otherwise than on behalf of another person; or

(b)     it is held by another person on behalf of the authority.

Article 23      Information accessible to applicant by other means

(1)     Information is absolutely exempt information if it is reasonably available to the applicant, otherwise than under this Law, whether or not free of charge.

(2)     A scheduled public authority that refuses an application for information on this ground must make reasonable efforts to inform the applicant where the applicant may obtain the information.