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L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Off work sick: payments from Social Security

Short Term Incapacity Allowance is a daily benefit and the rate is based on your social security contribution record. If you don't have a complete record, you may be entitled to a reduced rate. You must not work while receiving this benefit.

​What is Short Term Incapacity Allowance?

Short Term Incapacity Allowance (STIA) is a daily benefit which may be paid to you if you become unfit for work due to illness or injury. A doctor must confirm that you are unable to work and issue you with a medical certificate.

No work of any kind is allowed whilst claiming for this benefit.

How much benefit will I receive?

The standard weekly rate is £196.42 (£28.06 daily rate).

We work out how much benefit you will get by looking at your social security contributions.

How is ​​Short Term Incapacity Allowance​ paid?

STIA is paid weekly in arrears. You will receive an open cheque which can be cashed at any post office or you can pay it into your bank account.

We are unable to pay STIA directly into your bank account. 

Will I be entitled to Short Term Incapacity Allowance?

We look at your contributions that you have made to see if you will be entitled to STIA. If you do not have enough contributions it is possible that you will not receive any money or the rate of benefit may be reduced. 

If you are unsure if you will receive STIA because of your contribution record, contact us for advice.

How to calculate if you are entitled to Short Term Incapacity Allowance

To get Short Term Incapacity at the full rate you must:

  • have paid or been credited with enough contributions for each of the months in the 'relevant quarter'
  • you must have paid enough contributions for at least three months before the end of the 'relevant quarter'

The amount of STIA you receive will depend on your contributions made in the relevant quarter.

The table below shows how to find out the relevant quarter.

If Short Term Incapacity Allowance begins during: The relevant quarter that affects payment of benefit is:
January - March July - September in the previous year
April - June October - December in the previous year
July - September January - March in the same year
October - December April - June in the same year

Example: if you fall ill in September for two weeks, the relevant quarter will be January, February, March of the same year. You must have paid (or have been credited with) full contributions for all 3 months during this time in order to receive the full amount of Short Term Incapacity Allowance.

You may be able to get a reduced rate amount of STIA if you have some, but not all of the three months fully covered by contributions or credits, for example:

  • one month fully covered by contributions or credits would give you 1/3 STIA
  • two months fully covered by contributions or credits would give you 2/3 STIA

If you have recently arrived in or returned to Jersey

Reciprocal agreements exist between Jersey and other countries, so if you have not paid enough contributions in Jersey, it may be possible to use the contributions you paid to another country to meet the contribution conditions for the allowance to be paid.

How do I make a claim?

To make a claim, you will need to:

  • get a medical certificate from either your doctor or the hospital
  • fill in the certificate, taking care to fill in each section and sign your certificate at the bottom
  • send your completed certificate to us at the department. You must send in your certificate within 30 days of the date you saw your doctor

Download how to complete your medical certificate information leaflet (size 191kb)

How long can I claim for?

STIA can be paid for a minimum of two days and a maximum of 364 days.

The first certificate in your claim to benefit must not cover a period of more than 28 days. Your doctor may give you further certificates for a maximum of 13 weeks at a time if it is needed.

Can I claim for my husband / wife or partner?

You can claim an increase in your benefit if your husband / wife or partner is claiming Home Responsibility Protection and they are living with you.

Note: This increase may be reduced or not payable if your husband / wife or partner is getting another Social Security benefit in their own right.

Caring for a child at home - Home Responsibility Protection

What will happen to my contribution record while I am off work?

A credit may be awarded for each day that you are receiving STIA. Credits protect your contribution record for any future claims to incapacity benefit and they also protect your future pension entitlement.

It is important to always send in any medical certificates you get, even if you think you will not receive any money, because you may still be able to get credits.

N​ote: you will not be awarded credits if you have chosen not to pay contributions.

Does claiming Short Term Incapacity Allowance affect any of my other benefits?

Two payments from Social Security funds cannot always be made at the same time. For example, Home Carer's Allowance would not be paid at the same time as STIA. It is also important to tell us if you are receiving any other Social Security benefits from another country when you complete your medical certificate.

Changes in your circumstances

You must tell us:

  • if there are any changes in your circumstances that would affect the payment of benefit in respect of your husband / wife or partner
  • if you change address
  • in advance if you plan to leave Jersey (even if temporarily)
  • if you go to prison as your benefit cannot be paid for any part of a prison sentence
  • if you want to do any work or return to work early​​
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