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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Onboarding, orders and payment

​​​​​​​​​​​​​​​​​​Supplier onboarding

What we need from you

All suppliers need to register for an Ariba network account to transact with Government of Jersey.

Register for an Ariba account

If you have an existing account, make sure you have provided us with an email address associated with that account.

We require suppliers to use the free standard account at a minimum and are not mitigating fees for suppliers opting to register a fee-based enterprise account, or for existing enterprise account users. 

Basic navigation of supplier stan​dard accounts

Basic navigation of supplier enterprise accounts

All future procurement and account payable transactions with us are through Connect Ariba. This system offers enhanced levels of functionality including: 

  • ​real time purchase order (PO) delivery
  • invoice automation

What you can expect from us

If you are awarded a contract for the provision of goods or services, one of our representatives will contact you.​

They will begin the internal onboarding process to get all the details we need to do business.

Once your application has been approved internally, we'll send an email asking you to:

  • ​confirm the information we have on your organisation is correct
  • provide relevant information with regards to your organisation’s social value or sustainability policies
  • review and agree to our standard terms and conditions

Help and guidance

Guidance material is available to support you registering for and administering your Connect Ariba account.

How to register for a supplier account on Ariba, (including selecting Jersey as your location)

Adjust your Ariba profile to the correct currency

Managing Users in Ariba Network Supplier​

Supplier frequently asked questions

For additional support registering for an Ariba account you can contact SAP

Purchase Orders and receipting

As a registered supplier for Government of Jersey, orders are raised, accepted, fulfilled and receipted:

  • ​when a Purchase Order is created by a Government of Jersey requisitioner, you (the supplier) will receive an email notification
  • when you login to Connect Ariba to confirm or amend the order. If freight is applicable, notify the person who raised the order (the requisitioner). A new order will be created inclusive of freight and the original order cancelled
  • ​upon receipt of goods, where the requisitioner will receipt the order and you will be notified by email to raise an invoice

If you have not registered for a SAP Ariba account, follow the link in the purchase order email to create your account and link it with the Government of Jersey.

Help and guidance

Guidance material is available to support you when receiving and processing Purchase Orders.

Confirming Purchase Orders on YouTube​

Creating a Ship Notice on YouTube​

For additional support you can contact our Connect Ariba Supplier team on​

Invoicing and payment

The preferred process for invoicing is to submit your invoice through Connect Ariba.

This process differs depending on whether you (the supplier) have provided goods or services:

  • ​for goods orders, invoices can be raised directly in Connect Ariba once receipted
  • for services, prior to submitting an Invoice you are required to create a Service Sheet in Connect Ariba, which the requisitioner will review and approve
  • once an invoice has been submitted, it will be sent for processing where the system checks the price, Purchase Order number, and that the order has been receipted 
  • once the three-way match is confirmed, payment will be arranged as per suppliers agreed payment terms. Standard GoJ payment terms are 30 days 

Government of Jersey will soon be introducing an enhancement to the invoicing process in Connect Ariba, enabling Service Sheet to be automatically generated when an invoice is created.

Help and guidance

Guidance material is available to support you with raising Service Sheets and Invoicing.

Creating an Invoice - Goods Order on YouTube

Creating a Service Sheet on YouTube

Creating an Invoice - Service Order on YouTube

How to create an invoice for Goods or Services

How to create a Credit Memo​

How to create a manual Service Sheet​

How to add Goods and Service Tax (GST) to your supplier invoices​​

For additional support contact our Accounts Payable team on​.​

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