Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Pension access to ombudsman

DepartmentDepartment for the Economy
Start date23/01/2023
End date23/02/2023
Type of consultationOther
Deadline for comments23/02/2023
Responses publish date18/08/2023

About the consultation

This consultation seeks your views on planned changes to the Financial Services Ombudsman (Jersey) Law 2014:

Proposed changes

The proposed changes include:

  • bring into the remit of the Financial Services Ombudsman complaints relating to Jersey tax approved employer managed occupational pension schemes
  • bring into its remit those persons who are the employer or trustee or manager of any Jersey tax approved pension scheme whether they are regulated or remunerated for acting in that capacity
  • introduce a UK Pension Ombudsman framework for pension-related complaints with the Financial Services Ombudsman being able to make directions for an uncapped monetary award to be paid to a complainant’s pension benefits or for the complainant’s pension rights or scheme benefits to be restituted.

How to submit comments to the consultation

This consultation is now closed and a summary of the responses published below.

Data protection

The information you provide will be processed in compliance with the Data Protection (Jersey) Law 2018. For more information, see the Department for the Economy privacy notices and retention schedule

Under the Freedom of Information (Jersey) Law 2011, information submitted to this consultation may be released if a Freedom of Information (FOI) request requires it, but no personal data may be released.

Responses to the consultation

Feedback report on consultation on enhancing the remit of the Ombudsman for pension related complaints

Back to top
rating button