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Jersey Public Services Ombudsman consultation

DepartmentStrategic Policy, Performance and Population
Start date19/07/2019
End date11/10/2019
Type of consultationOther
Deadline for comments11/10/2019

About the consultation

​We would like your comments about proposals for an independent Ombudsman to look into complaints against public services.

An ombudsman is an official appointed to investigate individuals’ complaints against a company or organisation, especially a public authority.

The consultation is seeking views on:
  • which government departments, parish functions, arm’s length bodies and other providers of services to the public should be included within the remit of Ombudsman
  • what the Ombudsman should do and what methods should be used in regards to investigating complaints and overseeing public bodies
  • how the Ombudsman should work with other watchdogs and regulators already established in Jersey
  • what remedy the Ombudsman should be able to offer islanders

Jersey Public Services Ombudsman consultation

Jersey Public Services Ombudsman consultation privacy policy

Public meeting dates

​There are two public meetings at St Paul’s Centre, Dumaresq Street, St. Helier, JE2 3WP, on:

  • Monday 9 September 2019 1pm to 2pm
  • Tuesday 10 September 2019 6pm to 7pm

How to submit comments to the consultation

​You can send your comments in the following ways by:

  • completing the online survey
  • email Jersey Public Services Ombudsman
  • post to: Strategic Policy, Performance and Population, Government of Jersey, 19-21 Broad Street, St Helier, JE2 3RR
  • attending one of two public meetings at St Paul’s Centre, Dumaresq Street, St. Helier, JE2 3WP on Monday 9 September 2019 1pm to 2pm and Tuesday 10 September 2019 6pm to 7pm
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