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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Jersey Public Services Ombudsman consultation

DepartmentStrategic Policy, Planning and Performance
Start date19/07/2019
End date11/10/2019
Type of consultationOther
Deadline for comments11/10/2019

About the consultation

​We would like your comments about proposals for an independent Ombudsman to look into complaints against public services.

An ombudsman is an official appointed to investigate individuals’ complaints against a company or organisation, especially a public authority.

The consultation is seeking views on:

  • which government departments, parish functions, arm’s length bodies and other providers of services to the public should be included within the remit of Ombudsman
  • what the Ombudsman should do and what methods should be used in regards to investigating complaints and overseeing public bodies
  • how the Ombudsman should work with other watchdogs and regulators already established in Jersey
  • what remedy the Ombudsman should be able to offer islanders

Jersey Public Services Ombudsman consultation

Jersey Public Services Ombudsman consultation privacy policy

Public meeting dates

​There were two public meetings held at St Paul’s Centre, Dumaresq Street, St. Helier, JE2 3WP, on:

  • Monday 9 September 2019 1pm to 2pm
  • Tuesday 10 September 2019 6pm to 7pm

How to submit comments to the consultation

​The consultation is now closed and you can read the consultation feedback report.

Consultation feedback report

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