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Animal Health and Welfare's Privacy Policy and Retention Schedule

Introduction

Animal Health and Welfare is registered as a 'data controller' under the Data Protection (Jersey) Law 2018 (Ref number 15801) as we collect and process personal information about you. We are part of the Natural Environment Group which sits under Infrastructure Housing and Environment.   

We process and hold your information in order to provide public services and meet our statutory obligations. This notice explains how we use and share your information. Information may be collected on a paper or online form, by telephone, email, or by a member of our staff, or in some cases, by another Government department.

We will continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.

What information we collect about you

We collect a variety of information about you, including:

  • your name
  • email address
  • telephone number
  • postal address
  • business information
  • information relating to your pet(s), livestock, other living species
  • financial information 
  • vehicle registration number
  • your dates of travel
  • your travel destination
  • signature
  • location of your work
  • your occupation
  • your travel records
  • your business name/trading name
  • activities you have undertaken
  • your professional qualifications
  • staff names
  • veterinary medicine information
  • your veterinary practice

Why we collect Information about you

We need to collect and hold information about you, in order to:

  • process your application
  • promote animal health and welfare practice for all farmed animals, captive and domestic species
  • provide you with advice
  • investigate adverse animal welfare complaints
  • control and / or prevent notifiable animal, bee, poultry and marine life diseases
  • to protect the health of animals, bees, poultry, fish and shellfish and in the case of zoonoses, humans
  • to obtain official disease freedom recognition for animal diseases such as bovine tuberculosis
  • facilitate the import and export of animals and animal products
  • undertake inspections such as animal identification, registration, birth, deaths and movements
  • undertake housing inspections such as kennels, catteries, calf units
  • undertake inspections of vehicles, boats, planes
  • undertake inspections at the ports of live animals and animal products import/exported
  • provide statistical information  about animal health and welfare to organizations such as the World Organisation For Animal Health
  • provide information to competent authorities and their agencies outside of Jersey when required for animal health and welfare matters

How we will use the information we hold about you

We will use the information you provide in a manner that conforms to the Data Protection (Jersey) Law 2018 and endeavour to keep your information accurate and up to date. We will process your information for the following purposes:

  • to carry out the service you have requested
  • to monitor and improve our performance in responding to your service request
  • to ensure that we meet our legal obligations
  • where necessary for our law enforcement functions
  • to prevent and detect crime
  • to process financial transactions where a fee is payable
  • where necessary to protect individuals from harm or injury
  • to allow the statistical analysis of data so we can plan the provision of services

We may not be able to provide you with a service unless we have enough information or your permission to use your information.

We will not pass any personal data on to anyone outside of the Government of Jersey, other than those who either process information on our behalf, or because of a legal requirement.  We will only do this, where possible, after we have ensured that sufficient steps have been taken by the recipient to protect your personal data and where necessary we will ensure that the recipient has signed a data sharing agreement.  A data sharing agreement sets out the purpose of the sharing and the rules that must be followed when processing your data.

We will not disclose any information that you provide ‘in confidence’, to anyone else without your permission, except in the few situations where disclosure is required by law, or where we have good reason to believe that failing to share the information would put someone else at risk. You will be told about this.

Data Processing

We use the following organisations to process information on our behalf.

​Organisation​Reason for processing
​Royal Jersey Agriculture and Horticultural Society (RJA&HS)

​For registration of owners of cattle, sheep, goats and pigs.

For processing of keeper applications by the Jersey Cattle Movement Service (JCMS)

Assist Animal Health and Welfare with surveillance work for the purposes of protecting animal health and reducing the risk to human health from the spread of notifiable diseases 

​Animal and Plant Health Agency (APHA)  To list bovine embryo collection and production teams, semen stores and collection centres, Balai approved centres and animal by-product businesses for intra-community trade in animals, germplasm and animal by-products
​Department of Environment, Food and Rural Affairs, (DEFRA) UKTo list bovine embryo collection and production teams, semen stores and collection centres, Balai approved centres and animal by-product businesses for intra-community trade in animals, germplasm and animal by-products


Information processed outside of the European Economic Area ('EEA')

We do not currently process any personal data overseas using web services that are hosted outside the European Economic Area.

However, information provided as part of an animal or species export health certificate will accompany certain exports of live animals and animal products to areas outside of EEA.

Data sharing

We may need to pass your information to other Government of Jersey (GOJ) departments, other off island agencies and organisations to fulfil your request for a service. These departments, agencies and organisations are obliged to keep your details securely, and only use your information for the purposes of processing your service request. 

​Organisation​Reason for sharing​Legal Basis
​Royal Jersey Agriculture and Horticultural Society (RJA&HS)

​For processing applications for registering livestock holdings and for the export of farmed animals

​Animal Health (Jersey) Law 2016

European Communities Legislation (Implementation) (Cattle Identification) (Jersey) Regulations 2002

Community Provisions (Bovine Embryos) (Jersey) Regulations 2010

​Ferry or Air Carriers​In order to approve the import/export of farmed animals, pets, captive and domestic species (including germplasm)

​Animal Health (Jersey) Law 2016 

Community Provisions (Bovine Embryos) (Jersey) Regulations 2010

Pet Travel Scheme (Jersey) Regulations 2011

Community Provisions (Welfare of Animals during Transport) (Jersey) Regulations 2013

EU Legislation (Veterinary and Zootechnical Checks – Trade with Member States) (Jersey) Regulations 2016

EU Legislation (Veterinary Checks – Imports from Third Countries) (Jersey) Regulations 2016

EU Legislation (Aquatic Animal Health) (Jersey) Regulations 2016

​Approved quarantine units​In order to care for and prepare the animal until such time as the animal can be released

​Animal Health (Jersey) Law 2016

Pet Travel Scheme (Jersey) Regulations 2011

​Veterinary Surgeons

​In order to carry out various procedures for farmed, captive and domestic species

To authorise the use of veterinary medicines

To facilitate the import and export of animals

To improve the welfare of animals

​Veterinary Surgeons (Jersey) Law 1999

Animal Welfare (Jersey) Law 2004

Animal Health (Jersey) Law 2016

Medicines (Veterinary Drugs) (Jersey) (Order) 2011

Pet Travel Scheme (Jersey) Regulations 2011

EU Legislation (Veterinary and Zootechnical Checks – Trade with Member States) (Jersey) Regulations 2016

EU Legislation (Veterinary Checks – Imports from Third Countries) (Jersey) Regulations 2016

Community Provisions (Welfare of Animals During Transport) (Jersey) Regulations 2013

European Communities Legislation (Implementation) (Cattle Identification) (Jersey) Regulations 2002

EU Legislation (Monitoring of Residues in Animals) (Jersey) Regulations 2019

Customs and Immigration world wide
Enforcement Authorities in transiting countries

​To facilitate the movement of farmed animals, pets, captive and domestic species (including germplasm)

Prevention, investigation and detection of crime

​Animal Health (Jersey) Law 2016

Pet Travel Scheme (Jersey) Regulations 2011

Community Provisions (Welfare of Animals During Transport) (Jersey) Regulations 2013

EU Legislation (Veterinary and Zootechnical Checks – Trade with Member States) (Jersey) Regulations 2016

EU Legislation (Veterinary Checks – Imports from Third Countries) (Jersey) Regulations 2016

EU Legislation (Aquatic Animal Health) (Jersey) Regulations 2016

​Department of Fisheries and Forestry, Isle of Man

​To facilitate the movement of farmed animals, pets, captive and domestic species (including germplasm)

Prevention, investigation and detection of crime

​Animal Health (Jersey) Law 2016

European Communities Legislation (Implementation) (Cattle Identification) (Jersey) Regulations 2002

Community Provisions (Bovine Embryos) (Jersey) Regulations 2010

Pet Travel Scheme (Jersey) Regulations 2011

Community Provisions (Welfare of Animals During Transport) (Jersey) Regulations 2013

EU Legislation (Transmissible Spongiform Encephalopathies) (Jersey) Regulations 2015

EU Legislation (Veterinary and Zootechnical Checks – Trade with Member States) (Jersey) Regulations 2016

EU Legislation (Veterinary Checks – Imports from Third Countries) (Jersey) Regulations 2016

​Department of Environment, Food and Rural Affairs (DEFRA)

​To facilitate the movement of farmed animals, pets, captive and domestic species (including germplasm)

Prevention, investigation and detection of crime

​Animal Health (Jersey) Law 2016

European Communities Legislation (Implementation) (Cattle Identification) (Jersey) Regulations 2002

European Communities Legislation (Bluetongue) (Jersey) Regulations 2008

Community Provisions (Bovine Embryos) (Jersey) Regulations 2010

Pet Travel Scheme (Jersey) Regulations 2011

Community Provisions (Welfare of Animals During Transport) (Jersey) Regulations 2013

EU Legislation (Transmissible Spongiform Encephalopathies) (Jersey) Regulations 2015

EU Legislation (Veterinary and Zootechnical Checks – Trade with Member States) (Jersey) Regulations 2016

EU Legislation (Veterinary Checks – Imports from Third Countries) (Jersey) Regulations 2016

EU Legislation (Monitoring of Residues in Animals) (Jersey) Regulations 2019

​The Committee for the Environment & Infrastructure, Agriculture, Countryside and Land Management Services (ACLMS) Guernsey

​To facilitate the movement of farmed animals, pets, captive and domestic species (including germplasm)

Prevention, investigation and detection of crime

​Animal Health (Jersey) Law 2016

European Communities Legislation (Implementation) (Cattle Identification) (Jersey) Regulations 2002

Community Provisions (Bovine Embryos) (Jersey) Regulations 2010

Pet Travel Scheme (Jersey) Regulations 2011

Community Provisions (Welfare of Animals During Transport) (Jersey) Regulations 2013

EU Legislation (Transmissible Spongiform Encephalopathies) (Jersey) Regulations 2015

EU Legislation (Veterinary and Zootechnical Checks – Trade with Member States) (Jersey) Regulations 2016

EU Legislation (Veterinary Checks – Imports from Third Countries) (Jersey) Regulations 2016

​The Scottish Executive (SE)

​To facilitate the movement of farmed animals, pets, captive and domestic species (including germplasm)

Prevention, investigation and detection of crime

​Animal Health (Jersey) Law 2016

European Communities Legislation (Implementation) (Cattle Identification) (Jersey) Regulations 2002

Community Provisions (Bovine Embryos) (Jersey) Regulations 2010

Pet Travel Scheme (Jersey) Regulations 2011

Community Provisions (Welfare of Animals During Transport) (Jersey) Regulations 2013

EU Legislation (Transmissible Spongiform Encephalopathies) (Jersey) Regulations 2015

EU Legislation (Veterinary and Zootechnical Checks – Trade with Member States) (Jersey) Regulations 2016

EU Legislation (Veterinary Checks – Imports from Third Countries) (Jersey) Regulations 2016

​The Welsh Assembly Government, Department for Sustainability and Rural Development (WAG DSRD)

​To facilitate the movement of farmed animals, pets, captive and domestic species (including germplasm)

Prevention, investigation and detection of crime

​Animal Health (Jersey) Law 2016

European Communities Legislation (Implementation) (Cattle Identification) (Jersey) Regulations 2002

Community Provisions (Bovine Embryos) (Jersey) Regulations 2010

Pet Travel Scheme (Jersey) Regulations 2011

Community Provisions (Welfare of Animals During Transport) (Jersey) Regulations 2013

EU Legislation (Transmissible Spongiform Encephalopathies) (Jersey) Regulations 2015

EU Legislation (Veterinary and Zootechnical Checks – Trade with Member States) (Jersey) Regulations 2016

EU Legislation (Veterinary Checks – Imports from Third Countries) (Jersey) Regulations 2016

​GOJ Environmental Health

​Investigation of complaints

Sharing results from shellfish surveillance for public health purposes

​Food Safety (Jersey) Law 1966

Statutory Nuisances (Jersey) Law 1999

​GOJ Environmental Protection

​Approval of Animal By-Product premises

Consultation on applications of waste licenses

​Waste Management (Jersey) Law 2005

Animal Health (Jersey) Law 2016

​GOJ Solid Waste Operations (Abattoir and Knacker's Yard)​Investigate animal welfare

Movement of livestock for identification and registration

Reporting suspicion of notifiable disease

Surveillance for the purpose of protecting animal health and reducing the risk to human health from the spread of zoonotic diseases

​Animal Welfare (Jersey) Law 2004 

Animal Health (Jersey) Law 2016

European Communities Legislation (Implementation) (Cattle Identification) (Jersey) Regulations 2002

EU Legislation (Transmissible Spongiform Encephalopathies) (Jersey) Regulations 2015

EU Legislation (Monitoring of Residues in Animals) (Jersey) Regulations 2019

​Business Licensing​Reporting of unlicensed animal businesses​Animal Welfare (Jersey) Law 2004 
​Ports of Jersey​Prevention of spread of notifiable disease and animal welfare

​Animal Health (Jersey) Law 2016

Pet Travel Scheme (Jersey) Regulations 2011

Community Provisions (Welfare of Animals During Transport) (Jersey) Regulations 2013

EU Legislation (Veterinary and Zootechnical Checks – Trade with Member States) (Jersey) Regulations 2016

EU Legislation (Veterinary Checks – Imports from Third Countries) (Jersey) Regulations 2016

​Parishes​Consultation  on applications to keep dangerous wild animal ​Dangerous Wild Animals (Jersey) Law 1999
​Honorary Police​Investigation into reports of adverse animal welfare complaints and loose animals ​Animal Welfare (Jersey) Law 2004 
​States of Jersey Police​Prevention, investigation and detection of crime

Check the validity of gun licenses prior to the issues of an animal slaughter license

​Animal Welfare (Jersey) Law 2004

Slaughter of Animals (Jersey) Law 1962

Pet Travel Scheme (Jersey) Regulations 2011

​Law Offices Department

​Seeking legal advice

Preparation of case files for prosecution

​All laws mentioned on this page
​Third countries ​To facilitate the movement of farmed animals, pets, captive and domestic species (including germplasm)​Importing country legislation

If we need to disclose any sensitive or confidential information about you, we will only do so if absolutely necessary or once we have obtained your consent where appropriate or unless we are legally required to do so. Examples of this include, but are not limited to: where the disclosure is necessary for the purposes of the prevention and/or detection of crime; for the purposes of meeting statutory obligations; or to prevent risk of harm to an individual, etc.

At no time will your information be passed to organisations for marketing or sales purposes or for any commercial use without your prior express consent.

Publication of your information

We may need to publish your information on our website and/or in the Jersey Gazette for the following reasons:

  • where we are required to provide statistical information about a group of people; although your data will be anonymised to protect your identity
  • where you have responded to a public consultation, although your comments will be anonymised to protect your identity

How long we keep information about you

We will endeavour not to keep your information for longer than is necessary. In some instances the law sets the length of time information has to be kept. Our retention schedules are available for you to view at the bottom of this page. These set out what information we hold, how long we plan to keep it for and what we plan to do with it at the end of its lifecycle.

In some instances we will not be able to remove your data automatically from our files because of the limitations of some of our legacy processes and systems. There are also some instances where we are still working towards meeting the requirements set out in our retention schedules.

If you are concerned about us continuing to hold your personal information you can contact us to ask that we remove the data immediately. We will always seek to comply with your request but we may require further information from you to be able to locate your data or we may still be required to continue to hold or process your information in order to comply with a legal requirement.

Telephone calls

We do not record or monitor any telephone calls you make to us using recording equipment, although if you leave a message on our voicemail systems your message will be kept until we are able to return your call or make a note of your message. File notes of when and why you called may be taken for record keeping purposes. We will not pass on the content of your telephone calls, unless is it necessary for us to do so; either to fulfil your request for a service; to comply with a legal obligation, or where permitted under other legislation.

Emails

If you email us we may keep a record of your email address and a copy of the email for record keeping purposes. For security reasons we will not include any confidential information about you in any email we send to you. We would also suggest that you keep the amount of confidential information you send to us via email to a minimum or use our secure online services where possible or correspond with us by post. We will not share your email address or your email contents unless is it necessary for us to do so; either to fulfil your request for a service; to comply with a legal obligation, or where permitted under other legislation.

Your rights

You can ask us to stop processing your information

You have the right to request that the we stop processing your personal data in relation to any of our services. However, this may cause delays or prevent us delivering a service to you. Where possible we will seek to comply with your request but we may be required to hold or process information to comply with a legal requirement.

You can withdraw your consent to the processing of your information

In instances where the processing of your information can only be carried out with your consent, you have the right to withdraw your consent to the further processing of your personal data.  However, this may cause delays or prevent us delivering a service to you. We will always seek to comply with your request but we may be required to hold or process your information in order to comply with a legal requirement.

You request that the processing of your personal data is restricted

You have the right to request that we restrict the processing of your personal information.  You can exercise this right in instances where you believe the information being processed in inaccurate, out of date, or there are no legitimate grounds for the processing. We will always seek to comply with your request but we may be required to continue to process your information in order to comply with a legal requirement.

You can ask us to correct or amend your information

You have the right to challenge the accuracy of the information we hold about you and request that it is corrected where necessary.  We will seek to ensure that corrections are made not only to the data that we hold but also any data held by other organisations/parties that process your data on our behalf.

You can ask us for a copy of the information we hold about you

You are legally entitled to request a list of, or a copy of any information that we hold about you. You can submit a subject access request (SAR) using our online form.

However where our records are not held in a way that easily identifies you, for example a land registry, we may not be able to provide you with a copy of your information, although we will do everything we can to comply with your request.

Retention schedule

Animal, Health and Welfare retention schedule

Complaints

If you have an enquiry or concern regarding the Government of Jersey processing your personal data you can contact the Central Data Protection Unit.

You can also complain to the Jersey Office of the Information Commissioner about the way your information is being used.

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