Jersey Doctors on Call (JDOC)
We provide an out-of-hours service for patients registered at participating practices. We are unable to extend the service to patients who are not registered. If you are a patient of a non-participating practice, contact your surgery for more information.
We provide an out-of-hours service during the following opening times on an appointment only basis.
When the service operates
This service is available every day of the year, including public and bank holidays.
Opening hours
Surgery and home visits
| Monday, Tuesday, Wednesday, Thursday and Friday
| 6pm to 11pm
|
Surgery and home visits
| Saturday
| 12pm to 11pm
|
Surgery and home visits
| Sunday, bank holidays and public holidays
| 8am to 11pm
|
Overnight home visits
| Monday to Sunday
| 11pm to 8am
|
How to access our services
You can only access the out-of-hours services on an appointment basis, so contact your GP surgery first. If your GP is part of the JDOC, they will tell you and provide our contact details.
A receptionist at the JDOC will answer your call and arrange telephone advice, a surgery appointment time or a home visit.
Appointments are only accepted from patients of GPs who are part of the JDOC. We don't accept bookings from patients of non-participating GPs. Patients from non-participating surgeries need to get advice from their surgery about their out of hours service.
Calls made after 11pm by patients are answered by the Ambulance Service, who refer you to the overnight on-call GP.
Tel: +44 (0) 1534 445445
Our location
We are located in Gwyneth Huelin Wing at the Newgate Street entrance to the General Hospital.
Google Map Place Holder
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Parking
Parking is available in Patriotic Street car park. There is also limited parking on The Parade and Gloucester Street.
Charges
| Cost for a local resident (with health card) | Cost for a visitor or seasonal worker |
|---|
Clinic consultation with a GP | £59
| £79
|
Visit by a GP to the patient's home between 8am and 11pm
| £118
| £138
|
Visit by a GP to the patient's home between 11pm and 8am
| £150
| £170
|
Telephone advice | Free | Free |
These charges are accurate as of 1 January 2019.
gov.je