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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Out of Hours GP service Jersey Doctors on Call

GP Out of Hours Service

The out of hours service is called 'Jersey Doctors on Call' (JDOC)

You can access the out of hours service, even if you don't have a GP, but you will have to pay as outlined below.

We provide an out-of-hours service during the following opening times on an appointment only basis. Contact your GP surgery when JDOC is not open.

When the service operates

This service is available every day of the year, including public and bank holidays.

Opening hours


Telephone advice, base appointments and home visits

Monday to Friday

6pm to 11pm

Telephone advice, base appointments and home visits


​12pm to 11pm

Telephone advice, base appointments and home visits

​Sunday, bank holidays and public holidays

​8am to 11pm

​Overnight telephone advice and home visits

​Monday to Sunday

​11pm to 8am

How to access our services

You can only access the out-of-hours service on an appointment basis, so contact your GP surgery first. If your GP is part of the urgent treatment centre, they will tell you and provide our contact details.

A receptionist at the urgent treatment centre will answer your call and arrange telephone advice, a surgery appointment time or a home visit.

Appointments are only accepted from patients of GPs who are part of the urgent treatment centre. We don't accept bookings from patients of non-participating GPs. Patients from non-participating surgeries need to get advice from their surgery about their out of hours service.

Calls after 10pm patients need to call their GP surgery number.

Our location

We are located in Gwyneth Huelin Wing at the Newgate Street entrance to the General Hospital.


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Parking is available in Patriotic Street car park. There is also limited parking on The Parade and Gloucester Street.


Consultation type
Cost for a local resident (with health card)Cost for a visitor or seasonal worker

Clinic consultation with a GP



Visit by a GP to the patient's home between 8am and 11pm



Visit by a GP to the patient's home between 11pm and 8am



​Telephone advice



These charges are accurate as of 09 January 2023.

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