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L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Help2Quit stop smoking service

​About the Help2Quit service

You're three times more likely to stop smoking for good using the Help2Quit service, than if you go it alone. During the coronavirus pandemic, you can still receive telephone support to quit. 

 The Stop Smoking Service:

  • offers free support to anyone living in Jersey who wants to stop smoking
  • is a confidential and friendly service ​
  • supplies free nicotine replacement therapy (NRT)
  • is provided by 22 local pharmacies across the island but also offers a specialist service for people needing more intensive support

Help2Quit is delivered on behalf of the Government of Jersey and Health and Community Services Department​.

How to m​ake an appointment

If you want to give up smoking, there are several ways to make an appointment:

  • telephone one of our pharmacies​ listed below to arrange a telephone appointment with a trained Stop Smoking Adviser at a time suitable to you
  • call the Help2Quit freephone number on 0800 735 1155 and leave a message. We will return your call as soon as possible 
  • email the Help2Quit team​​

The pharmacy can telephone you weekly to provide support and will also arrange for nicotine replacement therapy to be delivered to you.

Pharmacies that offer the Help2Quit service

​Parish​Pharmacy ​Address
​Phone number​Languages spoken
​GrouvilleLloyds PharmacyGorey Village
+44 (0) 1534 854340

​English, Portuguese, Polish 

​​​St Brelade​ ​ ​ ​​Boots​11 Les Quennevais Parade​+44 (0) 1534 735536​English
​Lloyds Pharmacy ​Unit B, Millennium Arcade+44 (0) 1534 743301​English
Lloyds Pharmacy1 Centrepoint, Red Houses+44 (0) 1534 741313​English
Lloyds Pharmacy​7 to 8 Quennevais Parade+44 (0) 1534 743600​English, Portuguese
​St Clement​Pharmacy Locale​New Era House, Victoria Road+44 (0) 1534 720642​English, Portuguese, Polish
​​​​​​​​​​St Helie​r ​
​ ​ ​ ​ ​ ​ ​ ​ ​
​Boots ​23 Queen Street+44 (0) 1534 730432​English, Portuguese, Polish
Castle QuayLe Capelain House, Rue de L’etau

+44 (0) 1534 833855

​English, Portuguese
​Island Pharmacy​14 Gloucester Street​+44 (0) 1534 516171​English
​​Le Quesne’s Pharmacy25 Don Street​+44 (0) 1534 722571​English
Lloyds Pharmacy7 / 8 The Parade+44 (0) 1534 722862​English, Portuguese, Polish
Lloyds Pharmacy2 to 8 Oxford Road+44 (0) 1534 721223​English
Lloyds Pharmacy10 David Place+44 (0) 1534 871098​English, French
Pharmacy LocaleGrande Marche, Le Rue Le Masurier+44 (0) 1534 615994​English, Portuguese 
Pharmacy Locale87-91 Bath Street+44 (0) 1534 724701​English, Portuguese, French
Queens Road PharmacyQueens Road Health Centre, Queens Road​+44 (0) 1534 762983​English
Reids PharmacyThe Lido Medical Centre, St. Saviours Road+44 (0) 1534 728883​English, Portuguese
​St Lawrence​Little Grove Pharmacy​Little Grove Clinic, La Rue de Haut​+44 (0) 1534 747123​English
​​St Peter ​
​BootsCentenary House, La Grande Route de St Pierre​+44 (0) 1534 482164​English
Pharmacy LocaleLa Rue de L’Eglise​+44 (0) 1534 481512​English, Portuguese
​St Saviour​Boots
Waitrose, Rue Des Pres+44 (0) 1534 625810​English, Portuguese, Polish
​St Martin
​St Martin Pharmacy
​La Vielle Ecole, La Rue de la Croix au Maitre
​+44 (0) 1534 660000
​English, Romanian

​Your Help2Quit support programme​

Once you've made contact with the service, your stop smoking programme will consist of:

  • an initial 30 minute appointment
  • eight weekly support sessions lasting 10 minutes
  • up to 12 weeks free supply of nicotine replacement therapy (NRT) for clients who attend the support sessions

You'll have to visit your GP if you want to use other stop smoking treatments such as Champix and Zyban and there's a prescription cost for these treatments. 

​You can still use Help2Quit for support as this can increase your chances of quitting successfully.

If you've used the Help2Quit service before, but you've started smoking again, you can use the service​ again. You can use the same pharmacy service as before or choose a different one if more convenient.

​What happens at your first appointment

When you attend your chosen pharmacy, you'll meet a trained Stop Smoking Adviser who will:

  • assess your level of addiction by asking some questions about your smoking history
  • test your exposure to Carbon Monoxide using a simple breath test (Carbon Monoxide is one of the harmful chemicals found in cigarette smoke)
  • advise you on the best methods to help you quit
  • offer support in setting a date to quit smoking​
  • give advice on different stop smoking medicines
  • supply nicotine replacement therapy free of charge

Help2Quit specialist service

This service is offered by Stop Smoking Nurse Specialists to:

  • hospital in-patients
  • pregnant women
  • people with long-term medical conditions (chronic disease)
  • people with mental health conditions (currently receiving support from mental health services)
  • young people under 16 years old
  • people with mobility problems who cannot access the pharmacy
  • people in prison

To check if the specialist service is suitable for you, call the Help2Quit freephone number on 0800 735 1155 and leave your name and contact details. If you prefer you can also email Help2Quit​​.

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