About the GUM clinic
We are a specialist outpatient clinic offering a free and confidential service for anyone with a sexual health concern.
We offer a range of services, including:
- testing and treatment for
sexually transmitted infections (STIs)
- advice and information about sexual health
- free condoms
- emergency contraception
- pregnancy testing
- HIV testing
- PrEP (pre-exposure prophylaxis). You take this medication before sex to reduce the risk of HIV transmission. PrEP protects people who are HIV negative, but are at high risk of contracting the virus. Islanders eligible for this treatment include:
- men who have sex with men
- transgender women who have sex with men
- HIV negative partners of HIV positive individuals
- those at high risk of getting HIV
- PEP (post-exposure prophylaxis) medication that can help prevent people from developing HIV if they've been exposed to it
- hepatitis B vaccination, excludes travel vaccination
- HPV, for men who have sex with men aged 45 and under
- advice about abortion
- help for people who have been sexually assaulted
- specialist cervical screening clinics for HIV positive individuals, transgender men and non-binary individuals
Allow 5 days for a repeat prescription as your notes will need to be assessed to see if you require review with a doctor or nurse. This is in accordance with the medicines policy for patient safety.
All of our services are confidential.
Our location
We're based at the end of Corridor C of the Gwyneth Huelin Wing at the General Hospital.
Making an appointment
Same day appointments
We offer same day appointments on Monday, Wednesday and Friday. These sessions are for routine sexual health screening and patients showing symptoms.
To request a same day appointment, call our team on +44 (0) 1534 442856 between 8am and 9am on the day you would like to attend and we will let you know what time to arrive at the clinic. Same day appointments are allocated on a first come first served basis. We are unable to respond to voicemail or email during these hours.
Patients with urgent concerns outside of these hours should call us +44 (0) 1534 442856 for further advice.
Formal appointments
You will need to make a formal appointment if you require:
- PrEP (the waiting time for a PrEP appointment is currently 5 weeks)
- vaccines
- follow up treatments
referrals
Email S.H@gov.je. to make a booking or leave a voicemail +44 (0) 1534 442856
We are closed on weekends and bank holidays, for advice at these times we recommend you call or attend:
- your local pharmacy
- your out hours GP
- Emergency Department
For more information about the out of hours GP service visit: Out of Hours GP service Jersey Doctors on Call (gov.je)
Your results
We normally have your test results 2 weeks after your appointment. Sometimes they can take a bit longer, depending on the type of test provided. We let you know your results by your chosen communication method.
Costs and confidentiality
Our service is completely confidential and free of charge. We don't share any information
about you with anyone else without discussing it with you first.
If you have symptoms
or think you may be at risk of exposure to an infection
Contact our team if you experience any of the following symptoms:
discharge from the penis or anus
discomfort or pain in the penis when passing urine
ulcers or painful blisters in the genital area
you believe you may be at risk of HIV exposure
In these instances, we'll try to offer you an appointment for the same or next day (Monday to Friday, excluding bank holidays). It's important that you tell us this information before we book an appointment.
If you experience symptoms outside of clinic hours contact your GP, Pharmacy or Emergency Department.
If you may be at risk of HIV exposure, Post Exposure Prophylaxis (PEP) can be initiated at the Emergency Department at any time. Any follow-up care is provided by our Nursing Team.
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