The Consumer Protection (Unfair Practices)(Jersey) Law 2018 applies to the full spectrum of property sales and letting businesses.
It covers traditional high street estate agents that provide a wide range of services as well as businesses that provide a limited service such as introducing potential buyers and sellers or enabling them to exchange contact details and anyone who, as part of their business, supplies services related to letting of privately owned residential property.
The standards expected to comply with the Law will depend on the circumstances, including the level of service a business provides.
Some guides have been produced in the UK to reflect compliance with the Consumer Protection from Unfair Trading Regulations 2008 and the Jersey Law is based on this legislation, so these guides are intended to help you to comply with the requirements under the law in Jersey.
National Trading Standards Guidance on property sales
Guidance for lettings professionals
Guidance for traders on pricing practices
UK Government guidance on the UK Consumer Protection from Unfair Trading Regulations 2008
The guidance is principally intended to help you comply with the legislation. It seeks to illustrate how the Law may apply in practice.
Ultimately however, only the courts can decide whether or not a commercial practices is unfair within the meaning of the Law.
These guides should therefore not be regarded as a substitute for, or definitive interpretation of the Law and should be read in conjunction with the Law.
For any further information, contact Trading Standards
gov.je