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Health and Social Services contingency plans for bad weather

28 February 2018

Contingency arrangements are being implemented by the Health and Social Services Department (HSSD) as a result of the adverse weather that is forecast to hit the Island tomorrow (Thursday 1 March).

A spokesman for HSSD said "We are expecting some disruption but the intention is to operate as closely as possible to business as usual. We'd like to apologise for any delays or inconvenience encountered by patients."

Specific plans for Thursday 1 March include:

  • Emergency Care: contingency measures will ensure the Hospital retains a 24/7 capability to provide emergency care
  • Ambulance Service: ambulances will answer emergency calls as normal, with an extra vehicle and snow chains available if necessary. Islanders are asked to only call '999' in cases of genuine emergency
  • Inpatient Appointments (General Hospital): those who have appointments for surgery should attend as scheduled, as long as they are able to safely travel to the Hospital. Those who cannot travel safely to their appointment should ring the number on their appointment letter, or 442464, and re-arrange – every effort will be made to offer a new appointment time with minimal delays
  • Outpatient Appointments (General Hospital): clinics will still run, and patients are advised to keep their appointments as long as they are able to safely travel to the Hospital. Those who cannot travel safely to their appointment should ring the number on their appointment letter, or 442464, and re-arrange – every effort will be made to offer a new appointment time with minimal delays
  • Patient Transport Service: PTS vehicles will be operating and available to transport patients to appointments where necessary
  • Appointments (Social Services): many appointments have been cancelled; those who have not been contacted may attend as normal, provided they are able to safely travel to the appointment. Those who cannot travel safely to their appointment should ring the number on their appointment letter and re-arrange – every effort will be made to offer a new appointment time with minimal delays. All outpatient clinics for older adults at the Poplars Centre are cancelled. 
  • Outpatients Appointments (Westmount/ Overdale site): these clinics are cancelled on Thursday due to anticipated difficulty in accessing the site. All patients will be contacted and offered new appointments
  • Day Centres: there will be no PTS transportation available to any day centre services. The day centres at Sandybrook and The Hollies will be cancelled on Thursday; however both The Willows and Le Geyt will be open for any clients who are able to arrange their own safe transport arrangements

Changes caused by any further deterioration in the forecast conditions will be advised as early as possible via media and social media. Further updates will be issued later on Thursday regarding arrangements for Friday 2 March.

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