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L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Safety information for managing agents and landlords

​​​​​​​​​​​​​Roles and responsibilites for ​managing agents and landlords​

States of Jersey Fire and Rescue Service (SJFRS) are introducing a new set of roles and responsibilities to owners and managers of high rise buildings in Jersey, following a change of fire safety legislation in the UK in October 2023.

We’re working in partnership with managing agents and landlords to improve fire safety, to ensure that critical information is gathered for local tall buildings in case of an incident.

This begins with an inspection which will help create a Secure Information Box.

The new roles and responsibilities for the managing agents and landlords covers:

  • ​information about the buildings structure and external areas
  • information regarding the design and materials of external walls
  • undertaking regular checks of fire doors in common areas and flat entrance doors
  • providing SJFRS with building floor plans
  • monthly checks of firefighting lifts and firefighting equipment
  • the provision of Wayfinding signage
  • the installation and maintenance of Secure Information Boxes

The inspection process

The inspection process will involve gathering premises information to recognise any specific hazards and risks to improve the general fire safety standards for each tall building.

This will be achieved by each individual building being allocated a single Site Risk Questionnaire (SRQ). 

The SRQ will be split into 2 parts:

  1. ​SRQ-Ops which will be completed by SJFRS
  2. SRQ-MA will be completed by the Managing Agency

Once each section has been completed, the information will be collated and combined to provide a single finished document. 

This document will be known as a Site Risk Information (SRI) document.

The process will consist of:

  1. ​an electronic SRQ to be completed by both the managing agent or landlord, and SJFRS for each building that falls within the ‘tall building’ category
  2. SJFRS contacting the managing agent (or responsible person) to agree a convenient time and date for their visit. This will allow the managing agent to inform all residents of the building prior to the agreed date
  3. SJFRS attending the premises to undertake and complete their part of the SRQ
  4. the Managing Agencies answering their SRQ, which will be submitted to the Fire Safety Department upon completion
  5. information from SJFRS and managing agents being collated and the 2 electronic documents will be combined to create a single Site Risk Information document for the allocated premises

Tall buildings site risk questionnaire and guidance for managing agencies​

Secure Information Box

Managing agents and landlords are requested to create a Secure Information Box (SIB) as part of the SRQ. 

The SIB is a system to provide SJFRS with essential information for attending fire crews at an incident. It will provide the Incident Commander with critical information in the early stages of an emergency to bring the incident under control.

SJFRS Secure Information Box guidance


Use the templates to help with compiling the Premises Information Folder which forms part of the SIB. 

Access information template

Contact details template

Off the run log template​ 

SIB Index template​

Fact sheets 

Use the fact sheets which provide additional information with answering the SRQ. 

External wall fact sheet​

Fire doors fact sheet

Floor and building plans fact sheet

Lifts and essential firefighting equipment fact sheet

Tall building definition fact sheet

Wayfinding signage fact sheet​

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